Scheduling Specialist (NJUS)

QS Security Services, LLC

Columbus (OH)

On-site

USD 50,000 - 70,000

Full time

10 days ago

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Benefits offered by this job

Medical, Dental, and Vision

401(k) plan

Paid Time Off

Parental Leave

Life and Accident Insurance

Voluntary benefits

Job summary

NetJets in Columbus, OH is seeking a Scheduling Specialist to develop the next-day and current-day flight schedule. You will manage scheduling, communications with crewmembers and supporting departments, and prioritize safety while delivering exceptional service for NetJets Owners.

The role aims to reduce schedule costs, optimize crew utilization, and ensure smooth day-to-day operations by serving as the primary liaison between crewmembers and the flight center.

Qualifications

Bachelor's in Aviation or related field is required.
0-2 years of experience in a relevant role.
Strong customer service and communication skills.
Ability to multi-task in a fast-paced aviation environment.
Knowledge of aviation operations, weather, NOTAMs, and geography is preferred.

Responsibilities

Next Day Scheduling: assign Owner flight requests to aircraft/crews, incorporate bookings, maintenance and changes; optimize resources.
Current Day Scheduling: manage all aspects of today’s schedule with timely changes and coordination.
Crew Communication and Duty Day Management: act as the primary liaison between crewmembers and flight center, ensuring clear information flow and efficient operations.

Skills

Service Orientation

Customer Focus

Multi-tasking

Communication

Problem Solving

Decision Making

Attention to Detail

Geography Knowledge

Aviation Weather Knowledge

Education

Bachelor's in Aviation or related field

Job description

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NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.

Purpose of Position

As a Scheduling Specialist at NetJets, you will play a crucial role in developing the current and next day's flight schedule. You will manage scheduling and communication, prioritizing safety in all scheduling tasks while maintaining exceptional service for NetJets Owners, crewmembers, and supporting departments. The Scheduling Specialist will continuously seek opportunities to reduce schedule costs while maintaining a robust schedule in a dynamic environment. Serving as the primary point of contact for crew members, you will facilitate seamless communication with the flight center and ensure smooth day-to-day operations.

Tasks and Responsibilities

Next Day Scheduling:

Efficiently assign Owner flight requests to NetJets aircraft and crews to optimize resources and operations. Incorporate new bookings, maintenance events, and changes to bookings. Refine and maintain the flight schedule with optimizing all available crews, utilizing all available resources.

Current Day Scheduling:

Manage all aspects of the current day’s flight schedule, ensuring timely communication and implementation of required changes through both proactive and reactive measures. Refine and maintain the flight schedule with optimizing all available crews, utilizing all available resources.

Crew Communication and Duty Day Management:

Act as the primary liaison between crewmembers and the flight center. Build relationships with crewmembers to ensure a positive experience for both the crew and Owners by providing detailed information on why situations are occurring or changing to ensure clarity and efficiency. Gather and disseminate essential information from crewmembers and supporting departments involved in daily operations.

Note:

It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.

Education

Bachelor's in Aviation or related field

Certifications and Licenses

Years of Experience

0-2 years of experience

Core Competencies

Service-Oriented

Strives For Positive Results

Knowledge, Skills, Abilities and Other (KSAOs)

Bachelors’ degree in Aviation, Business Mgmt, Logistics, Military, OR preferred experience

Maintains a strong sense and understanding of the NetJets business model and the 20/20 Flight Plan

Previous experience in a fast paced, dynamic work environment and the ability to multi-task are crucial to this position

Ability to communicate in a professional manner with internal and external customers

Previous experience in aviation or logistics is preferred

Ability to manage, make decisions, and problem solve with multiple competing variables and priorities

Strong customer service and team focus through proactive communication

Must be detail-oriented and persistent with following-through on any job related function or task

Basic knowledge of geography (domestic & international)

Basic knowledge of Aviation weather and NOTAM's

Ability to proactively identify challenges and anticipate alternative options

Effectively integrates logistical decision making and uses sound judgement to deviate from established policies and procedures to allow for crew members to focus on their specific responsibilities at hand

How NetJets Supports You

NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can LIVE WELL—a comprehensive package to support your Mind, Body, and Life.

Our comprehensive suite of benefits include: