Credit Union Ops Transformation Lead — Remote with Travel

Simple Solutions; Jacksonville (FL); Remote; USD 150.000 - 230.000; Vollzeit

Zusammenfassung

Zohorecruit is seeking a Principal Business Operations Transformation Lead for a remote role with travel to credit unions across the US. The role anchors on designing future-state operating models for a multi-credit-union shared-services organization, bridging operations, technology, data, and AI teams.

The ideal candidate has 12-15+ years in transformation, deep experience with credit unions or regulated financial services, and a track record leading deposit operations initiatives.

Qualifikationen

• 7+ years in business analysis and process transformation.
• Experience in credit unions, retail banking, or regulated financial services.
• Ability to lead workshops with business and technical stakeholders.

Aufgaben

• Lead structured discovery sessions with credit unions and SMEs to map current processes.
• Document end-to-end current-state processes with maps, rules, and analyses.
• Identify bottlenecks and opportunities for standardization or automation.
• Develop future-state design and baseline KPIs for target processes.
• Coordinate with architects, developers, AI specialists and security teams.

Kenntnisse

Credit union operations

Process transformation

Business analysis

Stakeholder facilitation

Regulatory compliance

Tools

Keystone

Visio

RPA tools

Jobbeschreibung

Zohorecruit is seeking a Principal Business Operations Transformation Lead for a remote role with travel to credit unions across the US. The role anchors on designing future-state operating models for a multi-credit-union shared-services organization, bridging operations, technology, data, and AI teams.

The ideal candidate has 12-15+ years in transformation, deep experience with credit unions or regulated financial services, and a track record leading deposit operations initiatives.