Credit Union Collections Specialist

Jeanne D Arc Credit Union; Lowell (MA); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Competitive benefits package

Paid holidays and time off

Tuition assistance

Job summary

Jeanne D’Arc Credit Union is hiring a Collector in Lowell, MA. You will work under the Collections Supervisor to pursue delinquent accounts through calls, mail, and other appropriate means to collect monies owed.

The role requires one year of collections or banking experience, a high school diploma, and strong communication skills. Bilingual Spanish is preferred and the team offers a comprehensive benefits package and growth opportunities.

Qualifications

• High school diploma or equivalent is required.
• Excellent written and verbal communication skills are required.
• Spanish-speaking is preferred.

Responsibilities

• Contact delinquent members by phone and mail to collect monies owed.
• Negotiate payment in full, payment plans, or settlements.
• Maximize collection of assets from delinquent/charged-off loans.
• Maintain accurate files and reports on collections activity.
• Stay current on collection processes and market trends.

Skills

Microsoft Office

Communication skills

Spanish language (preferred)

Education

High school diploma or equivalent

Job description

Jeanne D’Arc Credit Union is hiring a Collector in Lowell, MA. You will work under the Collections Supervisor to pursue delinquent accounts through calls, mail, and other appropriate means to collect monies owed.

The role requires one year of collections or banking experience, a high school diploma, and strong communication skills. Bilingual Spanish is preferred and the team offers a comprehensive benefits package and growth opportunities.