Credit Specialist: Collections & Credit Negotiation

United Rentals (N A); Charlotte (NC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & PromotionalOp</n>

Job summary

United Rentals, Inc. is seeking a Credit Specialist to join our Charlotte, NC team onsite. You will assess, negotiate, and collect on open accounts receivable, acting as the liaison between customers and branches while meeting targets in our Credit Playbook.

The role emphasizes strong analytical skills, effective communication, and collaboration with Credit Management to resolve billing issues and drive timely collections. Training provided.

Qualifications

• Bachelor's degree or equivalent experience preferred.
• 3–5 years of related finance experience, collection preferred.
• Strong Excel and MS Office skills, with ability to perform complex reconciliations.
• Experience with web-based workflow solutions is a plus.
• Excellent math, verbal and written communication; highly organized.

Responsibilities

• Meet established collection goals and metrics per Credit Playbook.
• Contact customers via phone, email, and letters to collect past-due balances.
• Review and prepare credit recommendations for escalation when needed.
• Negotiate payment arrangements and plans with customers.
• Coordinate with Credit Management and field operations to resolve billing issues.
• Handle information requests, invoicing, and disputes efficiently.

Skills

Excel

Account reconciliations

Communication

Organizational skills

Driver's license

Finance experience

Workflow software

Education

Bachelor's degree or equivalent experience

Tools

Web-based Workflow Solution software

Job description

United Rentals, Inc. is seeking a Credit Specialist to join our Charlotte, NC team onsite. You will assess, negotiate, and collect on open accounts receivable, acting as the liaison between customers and branches while meeting targets in our Credit Playbook.

The role emphasizes strong analytical skills, effective communication, and collaboration with Credit Management to resolve billing issues and drive timely collections. Training provided.