Credit Specialist

AWP Safety, Inc; North Canton (OH); In loco; USD 44.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical plans (3 options)

Dental plans (2 options)

Life insurance

Disability insurance (LTD)

401(k) retirement plan

Paid time off

Paid holidays

Diversity recognition

Descrizione del lavoro

AWP Safety, Inc in North Canton, OH is seeking a Customer Relations Credit Specialist to protect our customers’ time and finances by managing onboarding, credit profiles, and account resolution across the enterprise.

You will collaborate with sales and management, perform credit risk analysis, maintain pricing per contracts, and support other functions. A high school diploma and 3–5 years AR/billing experience are required, with proficiency in Microsoft Office and various accounting systems.

Competenze

• High School Diploma or GED required.
• 3-5 years AR/billing experience preferred.
• Experience rating credit worthiness preferred.
• Works independently with minimal supervision.
• Flexible in fast-paced environment with changing priorities.
• Excellent written and verbal communication.
• Proficient with Microsoft Office and accounting software.

Mansioni

• Create and maintain accurate customer accounts in the system.
• On-board new customers to ensure timely payments.
• Update and maintain customer pricing per contract.
• Communicate with customers, sales teams, and management.
• Handle confidential information in credit applications.
• Perform credit risk analysis to determine limits.
• Review lien waivers/releases for accuracy.
• Provide excellent customer service to internal and external customers.
• Act as a resource for other functions within AWP.
• Provide training and support as requested.
• Perform other duties or special projects as assigned.

Conoscenze

AR / billing experience

Credit worthiness assessment

Communication skills

Microsoft Office

Accounting software awareness

Formazione

High School Diploma or GED

Strumenti

Microsoft Office

Salesforce

SAGE

Prelude

Great Plains

TCR

QuickBooks

American Contractors

Descrizione del lavoro

Company Description

AWP is North America’s leading traffic control specialist. Our team of 6,500 professionals helps secure 2,000 work zones every day - ensuring customer crews, drivers, and our teams get home safely. We protect those who operate, maintain, and upgrade infrastructure in the energy, broadband, and transportation sectors and provide traffic control for major events like the Boston Marathon.

Since our founding in 1981, we have served customers through the talent of extraordinary team members committed to customer focus, growth, valuing each other, safety and quality, and a sense of urgency.

Job Description

The Customer Relations Credit Specialist will be responsible for leading the mission of protecting our customers’ people, business, and time across the AWP Safety enterprise. This role will work to align all current and future entities within the enterprise to ensure company standards are achieved by focusing on customer onboarding, maintaining and storing accurate customer credit profiles, and assisting with account resolution. The Customer Relations Credit Specialist is responsible for collaboration across all levels to achieve enterprise and organizational goals.

RESPONSIBILITIES

• Create and maintain accurate customer accounts in the appropriate customer system.
• On-board new customers to ensure timely payments for services rendered.
• Update and maintain customer pricing per each contract.
• Effectively communicate with customers, sales teams, and internal management teams.
• Handle confidential information and use discretion when processing credit applications.
• Perform credit risk analysis to determine credit limits and credit worthiness.
• Review lien waivers/releases for accuracy per entity as required.
• Provide excellent customer service to internal and external customers.
• Act as a resource for other functions within AWP
• Provide training and support as requested
• Perform other duties and/or special projects as assigned.

Qualifications

• High School Diploma or GED required
• 3-5 years AR/billing experience preferred
• Previous experience rating credit worthiness preferred
• Works well independently, with little to no supervision required
• Ability to work in a fast-paced environment and quickly shift priorities
• Organized with an intense focus on accuracy and attention to detail
• Problem-solving skills and critical thinking skills
• Excellent written and verbal communication skills with the ability to interact effectively with all levels of management, employees and clients
• Basic knowledge of accounting principles and terminology; strong math skills
• Outgoing & assertive personality - not afraid to approach individuals
• Proficient with Microsoft Office Products (Excel, Word)
• Experience with Microsoft Great Plains, Salesforce, SAGE, Prelude, American Contractors, TCR and QuickBooks software preferred but not required

Additional Information

• $44,000-$52,000 salary
• Benefits-eligible 1st of the month following hire.
• All traditional benefits are offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as Legal and Identity Shield, Accident, and Critical Illness
• Company paid 50k in basic life insurance.
• Company paid LTD.
• Health Savings and Flex Spending Accounts Available
• 401(k)
• Paid Time Off & Paid Holidays
• AWP named one of America’s Greatest Workplaces 2023 and 2025 for Diversity

AWPSafety is anEqual Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, creed, age, national origin, ancestry, sex, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, protected veteran status, disability, or any other status protected by applicable federal, state, or local law.