Credit & Returns Analyst (Logistics & Verification)

Glidewell Dental; Irvine (CA); On-site; USD 28,929 - 33,062; Full time

Job summary

A dental solutions company in Irvine, California is seeking a customer service specialist to manage credits and customer inquiries. This role requires a high school diploma and a minimum of two years of experience in customer service or logistics. The successful candidate will resolve customer issues, maintain accurate records, and manage work queues. Pay ranges from $21.00 to $24.00 per hour based on experience.

Qualifications

• Minimum of two (2) years of customer service and/or logistics experience.
• Must pass 10-key test.

Responsibilities

• Download, print and distribute daily and/or weekly tasks.
• Handle and resolve customer inquiries regarding returns and credits.
• Manage work queues to maintain a 3-5 day processing period.
• Keep accurate records of returned precious alloys.
• Generate weekly credit reports for logistics departments.

Skills

Customer service

Logistics

10-key proficiency

Education

High School diploma or equivalent

Job description

A dental solutions company in Irvine, California is seeking a customer service specialist to manage credits and customer inquiries. This role requires a high school diploma and a minimum of two years of experience in customer service or logistics. The successful candidate will resolve customer issues, maintain accurate records, and manage work queues. Pay ranges from $21.00 to $24.00 per hour based on experience.