Dental Campaign Outreach Specialist

Glidewell Dental; Irvine (CA); On-site; USD 26,174 - 34,440; Full time

Job summary

Glidewell Dental in Irvine, California is seeking a customer service representative to place outbound calls, educate clients on company promotions, and uphold high service standards. The ideal candidate should have experience in the dental industry and demonstrate effective communication skills.

This role requires strong adherence to quality control and aims to meet departmental goals consistently. Pay ranges from $19.00 to $25.00 per hour.

Qualifications

• Minimum one year of ACD experience or two years of customer service experience in the dental industry preferred.
• Adherence to established quality control standards.

Responsibilities

• Place outbound calls to customers to promote company campaigns.
• Identify customer needs and present viable options.
• Document and update call notes timely.
• Coordinate with other departments to enhance customer service.

Skills

Customer service

Communication

Call center experience

Sales skills

Education

High School Diploma or equivalent

Job description

Glidewell Dental in Irvine, California is seeking a customer service representative to place outbound calls, educate clients on company promotions, and uphold high service standards. The ideal candidate should have experience in the dental industry and demonstrate effective communication skills.

This role requires strong adherence to quality control and aims to meet departmental goals consistently. Pay ranges from $19.00 to $25.00 per hour.