Credit Representative

Jobtailor; California (MO); On-site; USD 52,000 - 76,000; Full time

Job summary

Peterson’s is seeking an experienced credit collections professional to monitor receivables, analyze accounts, and enforce corporate credit policies. You will manage delinquent portfolios, resolve disputes, and collaborate with internal teams to minimize financial risk.

Responsibilities include modifying credit limits, collecting on collections, producing regular credit reports, and supporting payment-solution development for troubled accounts. A drug screen and background check are required.

Qualifications

• Associate’s Degree from a fully accredited college in Business or related field, or equivalent combination of education and work experience.
• Minimum of three years of directly related experience in credit collections, preferably in a heavy industrial environment
• Ability to perform each essential duty satisfactorily, safely, and in alignment with Peterson’s core values
• Ability to provide superior customer service
• Ability to analyze customer records and account activity
• Ability to manage delinquent accounts, collections, disputes, liens, chargebacks, and write-offs
• A drug screen and background check is required

Responsibilities

• Monitor and collect company receivables, emphasizing delinquent accounts
• Analyze customer records and correspondence to maintain accurate records and mitigate risk
• Modify credit limits, resolve disputes, and follow Corporate Credit Policies
• Coordinate credit meetings with operational departments
• Promote Cat Commercial as a resource and solution for Peterson’s customers in collaboration with Cat Financial
• Provide superior customer service
• Initiate credit collection efforts and develop customer relationships to support collections
• Develop and recommend payment solutions for delinquent customers
• Evaluate accounts and reduce or extend credit lines or place credit holds
• Monitor additional exposure on delinquent accounts and consult on marginal credit issues
• Prepare, facilitate, and distribute regular and monthly credit reports and meetings
• Manage accounts sent to collections or legal
• Determine chargebacks and write-offs of unrecoverable accounts
• Prepare and file pre-liens, stop notices, and mechanic liens; refer matters to attorneys with approval
• Recover bad debt through appropriate channels
• Reconcile assigned accounts, provide requested documents, execute credit references, and process return mail
• Maintain punctual, regular, and predictable attendance

Skills

Credit Collections

Account Management

Risk Mitigation

Credit Limit Modification

Chargeback Management

Lien Preparation

Financial Reporting

Delinquent Account Monitoring

Payment Solutions Development

Dispute Resolution

Education

Associate’s Degree in Business

Job description

• Monitor and collect company receivables, emphasizing delinquent accounts


• Analyze customer records and correspondence to maintain accurate records and mitigate risk


• Modify credit limits, resolve disputes, and recommend and follow Corporate Credit Policies


• Coordinate credit meetings with operational departments


• Promote Cat Commercial as a resource and solution for Peterson’s customers in collaboration with Cat Financial


• Provide superior customer service


• Initiate credit collection efforts and develop customer relationships to support collections


• Develop and recommend payment solutions for delinquent customers


• Evaluate accounts and reduce or extend credit lines or place credit holds


• Monitor additional exposure on delinquent accounts and consult on marginal credit issues


• Prepare, facilitate, and distribute regular and monthly credit reports and meetings


• Manage accounts sent to collections or legal


• Determine chargebacks and write-offs of unrecoverable accounts


• Prepare and file pre-liens, stop notices, and mechanic liens; refer matters to attorneys with approval


• Recover bad debt through appropriate channels


• Reconcile assigned accounts, provide requested documents, execute credit references, and process return mail


• Maintain punctual, regular, and predictable attendance

Requirements

• Associate’s Degree from a fully accredited college in Business or a closely related field, or equivalent combination of education and work experience


• Minimum of three years of directly related experience in credit collections, preferably in a heavy industrial environment


• Ability to perform each essential duty satisfactorily, safely, and in alignment with Peterson’s core values


• Ability to provide superior customer service


• Ability to analyze customer records and account activity


• Ability to manage delinquent accounts, collections, disputes, liens, chargebacks, and write-offs


• A drug screen and background check is required

Core Competencies

Demonstrates expertise in credit collections, account management, and customer relationship development, with a strong focus on analyzing customer records and mitigating financial risk. Proficient in implementing corporate credit policies and providing superior customer service in a heavy industrial environment.

Highest-signal resume keywords

• Credit Collections Management


• Customer Relationship Development


• Account Analysis


• Dispute Resolution


• Credit Policy Implementation

ATS Optimization Keywords

Hard Skills

• Credit Collections


• Account Management


• Risk Mitigation


• Credit Limit Modification


• Chargeback Management


• Lien Preparation


• Financial Reporting


• Delinquent Account Monitoring


• Payment Solutions Development


• Dispute Resolution

Soft Skills

• Superior Customer Service


• Analytical Thinking


• Problem Solving


• Collaboration


• Communication

Certifications & Qualifications

• Associate’s Degree in Business

Industry Keywords

• Heavy Industrial Environment


• Corporate Credit Policies


• Delinquent Accounts


• Collections


• Financial Risk Management