Credit Reporting & Dispute Specialist

Rave Financial; Beaumont (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Rave Financial is seeking a Credit Reporting & Dispute Specialist to ensure accurate credit reporting and timely resolution of disputes. You will review account and loan information, process corrections, and maintain documentation throughout the cycle.

On a day-to-day basis you will communicate with members and internal departments to resolve concerns, support Lending Operations with invoice requests, and help uphold our commitment to accurate, compliant reporting and service excellence.

Qualifications

• One year to three years of similar or related experience.
• High school education or GED is required.
• Strong listening, communication, and interpersonal abilities.
• Ability to follow regulations and maintain accurate documentation.

Responsibilities

• Reviews credit reporting information and resolves credit bureau disputes accurately and timely.
• Processes reporting corrections and maintains required documentation for member accounts and loans.
• Communicates with members and internal departments to research and resolve credit reporting concerns.
• Supports Lending Operations with Invo requests and other lending-related duties as needed.

Skills

Attention to detail

Excellent listening and communication

Regulatory knowledge

Negotiation skills

Teamwork

Multitasking

Problem solving

Time management

Professionalism

Mathematical skills

Education

High school education or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Credit Reporting & Dispute Specialist

Summary:

• Reviews credit reporting information and resolves credit bureau disputes accurately and timely.
• Processes reporting corrections and maintains required documentation for member accounts and loans.
• Communicates with members and internal departments to research and resolve credit reporting concerns.
• Supports Lending Operations with Invo requests and other lending-related duties as needed.

Role:

The Credit Report & Dispute Specialist is responsible for ensuring accurate credit reporting and the timely research and resolution of credit bureau disputes. This position reviews account and loan information, processes necessary reporting corrections, maintains required documentation, and communicates with members and internal departments to resolve credit reporting concerns. The position also provides support to Lending Operations, including assisting with Invo requests and other lending-related duties as needed.

Knowledge and Skills:

Experience One year to three years of similar or related experience.

Education A high school education or GED.

Interpersonal Skills Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information.

Other Skills 1. Understanding of applicable regulations and procedures; knowledge of accounts payables and receivable is helpful.
2. Excellent listening and communication abilities.
3. Strong attention to detail, well organized, and goal oriented in a high-paced work environment.
4. Critical thinking, decision making, and learning skills are a must.
5. Must have above average listening, communication and negotiating skills.
6. Able to prioritize, meet deadlines and manage multiple responsibilities.
7. Must be able to operate related computer software and business equipment provided by the credit union.
8. Professionalism in appearance, dress and attitude is a must.
9. Strong mathematical skills.
10. Ability to work as a member of a team and embrace the credit union philosophy and the Credit Union Mission, Vision, and Core Values.