Credit Manager

Buddy's Home Furnishings - Winter Park, FL; Orlando (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Credit Manager, where you will play a pivotal role in store operations and customer relationship management. This in-person position requires effective communication, organizational skills, and a knack for problem-solving. You will be responsible for overseeing store activities, ensuring compliance with regulations, and achieving sales targets. With a supportive team and training provided, this is an excellent opportunity to advance your career in a dynamic retail environment. Enjoy competitive pay and a range of benefits while making a significant impact in your community.

Benefits

Paid Time Off

Closed on Sundays

Discounts

Health & Retirement benefits

Qualifications

• Experience in customer service roles emphasizing account management.
• Ability to manage store personnel and ensure compliance with policies.

Responsibilities

• Acquire and maintain customer relationships and ensure compliance.
• Assist in managing store personnel and achieve sales targets.

Skills

Organizational Skills

Communication Skills

Negotiation Skills

Problem-Solving Abilities

Customer Relationship Management

Education

2+ years in Rent-to-Own or Retail

Tools

POS Systems

Job description

Buddy’s Home Furnishings is the third-largest Rent-To-Own (RTO) retail provider of furniture, appliances, electronics, and computers in the United States. Over the past five years, we have expanded aggressively, adding new company-owned and franchised stores nationwide. Come join our growing team! Benefits include:

• Salary: $16.00 - $18.00 per hour
• Paid Time Off
• Closed on Sundays
• Discounts
• Health & Retirement benefits (vary depending on location)

Credit Manager Role Summary:

The Credit Manager, along with the Sales Manager, is the second in charge after the General Manager at the individual branch location. The Credit Manager performs a variety of functions, assisting and coordinating store activities to ensure safe, professional, and profitable operations. They are accountable for meeting company objectives, maintaining quality standards, and adhering to policies. Training will be provided, and cross-training in all aspects of the role is included.

This is an in-person job, available only at the specified location. Applicants must be over 21 years old.

Principal Responsibilities:

1. Acquire and maintain customer relationships.
2. Resell the benefits of timely rental/lease agreement renewals.
3. Assist in managing store personnel and direct activities of staff.
4. Ensure compliance with federal, state, and local statutes.
5. Prepare and review store reports.
6. Document all customer commitments.
7. Meet standards for renewals, delinquencies, and collections.
8. Achieve sales and revenue targets.
9. Follow marketing plans and maintain quality control.
10. Manage customer accounts and inventory.
11. Prepare work and delivery schedules, assign tasks, and enforce policies.

Requirements / Responsibilities:

• Must be over 21 to drive for work (insurance requirement).
• Effective organizational skills.
• Proficiency in POS systems.
• Maintain professional appearance.
• Effective communication skills in person and over the phone.
• Negotiation and conflict resolution skills.
• Ability to plan, organize, delegate, and follow up.
• Problem-solving abilities.
• Satisfactory driving record and insurability.
• Experience in general accounting and accounts receivable.
• Regular attendance, including nights and weekends.

Education and Experience:

At least two years’ experience in Rent-to-Own, retail, or customer service roles emphasizing account management, sales, and merchandising.

Physical Requirements:

• Routine lifting and moving of merchandise (50-300 pounds).
• Stooping, bending, reaching, and grabbing.
• Traversing stairs while carrying items.
• Prolonged driving and standing.
• Ability to work in various indoor and outdoor conditions.

Additional Information:

Buddy’s Home Furnishings is an Equal Opportunity Employer and a Drug-Free Workplace. A background check, including driving history and drug screening, is required.

To apply, submit a ZippyApp application package, which may include the Common Employment Application, Resume, and Cover Letter. Please include a paragraph in your Cover Letter explaining why you would be a great addition to our team. ZippyApp allows for one-click applications and is accepted at many businesses daily.