Credit Controller | 64935157336

somewhere; United States; Remote; USD 18,000 - 26,000; Full time

Job summary

The Credit Controller role in SA focuses on managing customer credit control and debt collection to support cash flow. You will maintain accurate customer accounts, maximise cash collection, resolve disputes, and assist with invoicing and month-end processes.

The ideal candidate has 5 years in credit control, strong Excel and finance system knowledge, and the ability to work independently or as part of a team in a fast-paced environment.

Qualifications

• 5 years proven experience in a Credit Control role.
• Experience with UK companies / UK market.
• Strong understanding of sales ledger management and debt collection processes.
• Excellent communication skills with customers.
• Proficient IT skills including Microsoft Excel and finance systems.
• Ability to work independently and as part of a team.
• Experience within fast-paced or multi-entity environments.
• Experience using Microsoft Business Central.

Responsibilities

• Manage day-to-day sales ledger and credit control.
• Proactively collect debts within agreed terms.
• Chase overdue debts by phone, email, and letters.
• Produce aged debtor reports and highlight risks.
• Allocate customer receipts accurately and timely.
• Resolve customer queries and disputes with internal teams.
• Monitor credit limits and payment terms; escalate as needed.
• Support invoicing and month-end activities.
• Maintain customer records and documentation.
• Build relationships with internal and external stakeholders.
• Ensure compliance with financial controls.
• Support continuous improvement of credit processes.
• Handle ad-hoc finance tasks as requested.

Skills

Credit control

UK market experience

Excel

Customer communication

Tools

Microsoft Business Central

Job description

Position:Credit Controller

Location:SA

Work Schedule: 9-5 UK time.

Salary:Market Related

The Role

The Credit Controller will be responsible for supporting the Finance function by ensuring the effective management of customer credit control and debt collection activities. The role will focus on maintaining accurate customer accounts, maximising cash collection, resolving disputes efficiently and supporting strong cashflow across the business.

Duties and responsibilities

• Responsible for the day-to-day management of the sales ledger and credit control function
• Proactively manage collections to ensure debtor balances are kept within agreed credit terms
• Chase overdue debts by telephone, email and written correspondence in a professional and timely manner
• Produce and review aged debtor reports and highlight risks, overdue balances and recovery plans to the Group Financial Controller
• Allocate customer receipts accurately and in a timely manner
• Resolve customer queries and disputes efficiently, liaising with internal departments as required
• Monitor and review customer credit limits and payment terms, escalating concerns where appropriate
• Support the Finance team in maintaining accurate customer records and documentation
• Assist with invoicing processes to ensure invoices are raised accurately and on time
• Support month-end activities including reporting on debtor positions and cash collection performance
• Build and maintain effective working relationships with both internal stakeholders and external customers
• Ensure compliance with internal financial controls, procedures and policies
• Support continuous improvement of credit control processes and ways of working
• Other ad-hoc finance tasks and support as requested by the Group Financial Controller

No job description can be entirely comprehensive and the jobholder will be expected to adapt and carry out such other duties as may be required from time to time, on the understanding that they will be within the individual's remit and capability, and consistent with the status and responsibilities of the role within the business.

Person Specification

Essential

• 5 years proven experience in a Credit Control or similar finance role
• Must haveexperience with UK companies / UK market.
• Strong understanding of sales ledger management and debt collection processes
• Excellent communication skills with the ability to deal confidently and professionally with customers
• Strong attention to detail and high level of accuracy
• Ability to prioritise and manage workload effectively to meet deadlines
• Resilient, proactive and outcomes focused
• Strong problem-solving skills with the ability to resolve disputes effectively
• Confident IT skills including Microsoft Excel and finance systems
• Ability to work independently and as part of a team

• Experience within a fast-paced or multi-entity environment
• Experience using Microsoft Business Central
• Previous experience of working within Fire, Security or Data infrastructure industry

We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.

Group Compliance

As part of the companies compliance to The Health & Safety at Work Etc Act 1974, ISO9001 for Quality, ISO14001 for Environmental and ISO27001 for Information Technology, there are several key objectives that are issued each year upon management review that we expect all staff to work towards in order for the company to meet these objectives and include but are not limited to:

• Compliance to all legislative and British Standard requirements
• Compliance to associated accreditation bodies schemes from NSI, BAFE, FIA and others as required
• Maximise customer satisfaction with the services provided by us
• Working to reduce, renew and recycle any waste on and off our sites including our offices
• Protect the environment and ensure use of toxic materials is avoided where possible
• Work to best safe practice and ensure actions do not cause harm unto themselves or others
• Employees will not tamper with any issued PPE or plant machinery that it may cause harm unto themselves or others
• Ensure all minimum training requirement are met in compliance with the relevant ISO standards
• Ensure that any Information Technology 'incidents' are effectively reported and resolved in a timely fashion (internally or externally)
• Maintain clear desk and screen at all times
• Compliance to ensure no deliberate breaches in security information and/ or systems
• Any accidents or incidents must be reported to supervisor & compliance.