Credit & Collections Supervisor

Ballester Hermanos INC; Cataño (PR); On-site; USD 55,000 - 75,000; Full time

Job summary

Ballester Hermanos Inc. in Cataño, Puerto Rico, is seeking a Credit & Collections Supervisor to develop and implement credit policies, manage credit risk, oversee collections, and ensure compliance with company standards.

This role requires a strong revenue cycle background and exceptional customer service skills. The position reports to the finance team and emphasizes leading a team, reducing DSO, and collaborating with sales and legal to recover delinquent accounts.

Qualifications

• 5 years or more of experience in these functions.
• Bachelor's degree in Finance, Accounting, Business Administration or related field.
• Proficiency in ERP and accounting software for collections.
• High attention to detail and organizational skills.
• Knowledge of relevant laws and regulations.

Responsibilities

• Analyze credit data and financial statements to determine creditworthiness of potential clients.
• Manage the team responsible for collections, credit approvals, and customer account maintenance.
• Monitor accounts receivable aging reports and reduce DSO.
• Communicate effectively with customers regarding overdue accounts and resolve disputes.
• Collaborate with sales and legal teams to manage delinquent accounts.
• Lead and develop team members through coaching.

Education

Bachelor's degree in Finance, Accounting, Business Administration or related field

5+ years of experience in credit and collections

ERP and accounting software proficiency

Attention to detail and organizational skills

Knowledge of laws and regulations

Tools

ERP software

Accounting software

Job description

## Credit & Collections SupervisorApplylocations: Catañotime type: Full timeposted on: Posted Yesterdayjob requisition id: JR100722**En Ballester Hermanos Inc. (BHI), creemos que nuestra gente es el corazón de todo lo que hacemos.**Siempre estamos en busca de personas apasionadas y proactivas para unirse a nuestro equipo. En cada rol, no solo contribuirás a las operaciones, sino que también ayudarás a dar forma a la experiencia del empleado y del cliente, empoderarás a quienes te rodean y darás vida a nuestra cultura orientada al servicio. Serás un conector, un solucionador de problemas y un socio de confianza para impulsar nuestra misión.**En BHI, cada día comienza con un propósito claro: servir con excelencia, pasión y compromiso.** No solo distribuimos productos: entregamos calidad, confianza y bienestar a miles de familias. Cada decisión, cada tarea, cada entrega —desde nuestras oficinas hasta nuestros almacenes y rutas— refleja nuestro profundo compromiso con el cuidado, el respeto y la excelencia que nuestros consumidores merecen.***Si crees que un gran servicio comienza desde adentro, y estás listo para crecer en una empresa donde la versatilidad, la iniciativa y el corazón son lo más valorado, esta es tu oportunidad.***This role is responsible for developing and implementing credit policies, managing credit risk, overseeing the collections process, and ensuring compliance with company standards. This role requires a strong background in revenue cycle management and exceptional customer service skills.**Essential Duties*** Analyze credit data and financial statements to determine creditworthiness of potencial clients.* Manage the team responsible for collections, credit approvals, and customer account maintenance.* Monitor accounts receivable aging reports and reduce DSO.* Communicate effectively with customers regarding overdue accounts and resolve disputes.* Collaborate with sales and legal teams to manage delinquent accounts.* Lead and develop team members through coaching.**Requirements*** 5 years or more of experience in these functions.* Bachelor's degree in Finance, Accounting, Business Administration or related field.* Proficiency in ERP and accounting software for collections.* High attention to detail and organizational skills.* Knowledge of relevant laws and regulations.### About UsThe aim of Ballester Hermanos is to provide a service of excellence, a purpose that has driven us here since 1914. We are a private company innovation driven founded in Puerto Rico, which for more than 100 years has been committed to delivering quality products to our customers. We believe in working hard to always meet their needs. Our company represents over 100 brands and attends over 5,000 establishments island wide.