HR Business Partner

Ballester Hermanos, Inc.; Dorado (PR); On-site; USD 70,000 - 100,000; Full time

Job summary

Ballester Hermanos, Inc. en Puerto Rico busca un HR Business Partner (HRBP) para actuar como asesor estratégico para líderes y alinear iniciativas de capital humano con los objetivos organizacionales.

Serás responsable de relaciones laborales, gestión del desempeño, desarrollo de talento y cumplimiento legal, fomentando una cultura de alto rendimiento y responsabilidad.

Trabajarás en sitio, con disponibilidad para viajar entre ubicaciones, y colaborarás estrechamente con operaciones y RR. HH.

Qualifications

• Titulación mínima en recursos humanos, administración de empresas o psicología organizacional.
• Preferible maestría en HR u desarrollo organizacional.
• Mínimo 3 años en roles similares; experiencia en operaciones de almacén, distribución o manufactura.
• Conocimientos en relaciones laborales, resolución de conflictos y clima organizacional.
• Capacidad para analizar datos y preparar informes estratégicos (Excel, Power BI).
• Bilingüe en inglés y español, escritura y lectura.

Responsibilities

• Gestionar relaciones laborales, investigaciones y cumplimiento legal.
• Administrar procesos de desempeño y planes de mejora.
• Supervisar permisos regulatorios, acomodaciones y trabajo flexible.
• Identificar roles críticos y planificar sucesión y movilidad interna.
• Alinear prácticas de HR con operaciones y continuidad del negocio.
• Analizar datos para informar decisiones y métricas de HR.
• Dar asesoría a la dirección y entregar informes confidenciales.

Skills

Relaciones laborales

Resolución de conflictos

Análisis de datos

Excel/Power BI

Comunicación

Bilingüe inglés/español

Education

Licenciatura en Recursos Humanos, Administración de Empresas o Psicología Organizacional

Maestría en HR o Desarrollo Organizacional (preferida)

Tools

Workday

Excel

Power BI

Job description

En Ballester Hermanos Inc. (BHI), creemos que nuestra gente es el corazón de todo lo que hacemos. Siempre estamos en busca de personas apasionadas y proactivas para unirse a nuestro equipo. En cada rol, no solo contribuirás a las operaciones, sino que también ayudarás a dar forma a la experiencia del empleado y del cliente, empoderarás a quienes te rodean y darás vida a nuestra cultura orientada al servicio. Serás un conector, un solucionador de problemas y un socio de confianza para impulsar nuestra misión. En BHI, cada día comienza con un propósito claro: servir con excelencia, pasión y compromiso. No solo distribuimos productos: entregamos calidad, confianza y bienestar a miles de familias. Cada decisión, cada tarea, cada entrega -desde nuestras oficinas hasta nuestros almacenes y rutas- refleja nuestro profundo compromiso con el cuidado, el respeto y la excelencia que nuestros consumidores merecen. Si crees que un gran servicio comienza desde adentro, y estás listo para crecer en una empresa donde la versatilidad, la iniciativa y el corazón son lo más valorado, esta es tu oportunidad.

The HR Business Partner (HRBP)

The HR Business Partner (HRBP) serves as a strategic advisor and trusted partner to business leaders, aligning human capital initiatives with organizational objectives. This role is responsible for leading employee relations, performance management, talent development, and legal compliance, while fostering a culture of high performance, engagement, and accountability.

Responsibilities

The HR Business Partner (HRBP) serves as a strategic advisor and trusted partner to business leaders, aligning human capital initiatives with organizational objectives. This role is responsible for leading employee relations, performance management, talent development, and legal compliance, while fostering a culture of high performance, engagement, and accountability. Responsibilities Manage employee relations matters, including investigations, progressive discipline, compliance with labor laws, and support of legal, audit, and regulatory inquiries. Administer performance management processes, including annual evaluations, continuous feedback, and performance improvement plans. Oversee regulatory leaves, reasonable accommodation requests, and flexible work arrangements, ensuring compliance and consistency. Identify critical roles and key talent, designing and executing succession, development, and internal mobility plans; support the Summer Internship Program. Integrate deeply into client operations to support business continuity, change management, and improvement initiatives. Coordinate HR service delivery by partnering with HR Practice Areas and Service Centers, acting as an HR ambassador to the business. Utilize workforce and organizational data to inform decisions, identify trends, and anticipate business impact across functions and units. Support job description reviews, leadership selection processes, and compensation analyses aligned to business needs. Manage suspension and termination processes, HR metrics, special projects, and culture-building initiatives, ensuring accurate and confidential documentation. Act as a trusted advisor to leadership, leading proposals and recommendations to resolve complex, high-impact people and organizational issues. Ensure the effective delivery of all HR programs and services. Availability to work on-site and travel between locations as needed. Full proficiency in English and Spanish, both written and verbal.

Qualifications

Qualifications Bachelor's degree in Human Resources, Business Administration, Industrial Psychology, or a related field. A Master's degree in Human Resources or Organizational Development is preferred. Minimum of three (3) years of experience in similar roles, or an equivalent combination of education and experience. Experience supporting warehouse, manufacturing, or distribution operations is preferred. Strong experience in employee relations, conflict resolution, and organizational climate management. Practical knowledge of local labor laws and compliance practices. Proficiency in HRIS systems, preferably Workday. Ability to analyze data and prepare strategic reports (Excel, Power BI, or similar tools). Excellent communication, influence, and negotiation skills. High level of discretion and maturity in handling confidential information. Strategic mindset with a solutions-oriented and internal customer-focused approach. Availability to work on-site and travel between locations as needed. Full proficiency in English and Spanish, both written and verbal.

The aim of Ballester Hermanos is to provide a service of excellence, a purpose that has driven us here since 1914. We are a private company innovation driven founded in Puerto Rico, which for more than 100 years has been committed to delivering quality products to our customers. We believe in working hard to always meet their needs. Our company represents over 100 brands and attends over 5,000 establishments island wide.