Credit & Collections Specialist (Temporary Assignment)

Superior Dental Care, Inc.; Cleveland (OH); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Superior Dental Care, Inc. in Cleveland, Ohio is seeking a temporary Credit & Collections Specialist to manage corporate credit and collection tasks across the company.

The role involves contacting delinquent accounts by phone or mail to restore current payment status and determining reinstatement eligibility for cancelled accounts within policy. You will handle collections for assigned lines, monitor follow-ups, use system reports to identify delinquent accounts, and coordinate with management

Qualifications

• Associate's Degree in Business Administration, Finance or related field, or equivalent.
• 1 year credit and collections experience or equivalent admin support in a health/enterprise environment.
• Strong knowledge of general office procedures.
• Basic Microsoft Office skills.
• Ability to maintain a high level of confidentiality.

Responsibilities

• Performs credit and collection activities to achieve current payment status.
• Handles delinquent accounts via phone and correspondence to restore payments.
• Maintains follow-up actions on accounts not meeting payment commitments.
• Uses system reports to identify delinquent accounts and monitor payments.
• Assesses reinstatement eligibility for cancelled accounts per policy.

Skills

Office procedures

Microsoft Office

Confidentiality

Credit & collections basics

Education

Assoc Degree in Business/Finance

Tools

Microsoft Office

Job description

Credit & Collections Specialist (Temporary Assignment)

Job Category: Administrative

Requisition Number: CREDI001431

• Posted : October 24, 2026
• Full-Time
• Hybrid

Locations

Showing 1 location

Cleveland, OH 44144, USA

Description

This temporary assignment requires working onsite at our Brooklyn, Ohio office three days per week.

Job Summary:

The temporary Credit & Collections Specialist performs corporate credit and collection functions for all lines of business throughout the Company. Contacts delinquent accounts via telephone or correspondence in an effort to achieve current payment status. Within the scope of authority, reinstates coverage for cancelled groups and individual accounts provided certain parameters are met.

Responsibilities:

• Performs credit and collection activities for assigned lines of business to achieve current payment status on accounts in accordance with company policy.
• Handles assigned delinquent accounts through correspondence and telephone contact with group officials and/or individuals to attain current payment status.
• Maintains subsequent accounts to determine follow up action needed when accounts do not fulfill payment commitments.
• Utilizes system generated collection reports and cash receipts reports on an ongoing basis to identify delinquent accounts and to monitor subsequent payments.
• For cancelled accounts, refers to established parameters to decide whether or not the account may be reinstated. Refers appeals of the decision to management.
• Performs other duties as assigned.

Qualifications:

Education and Experience:

• Associate's Degree in Business Administration, Finance or related field or equivalent combination of training and experience.
• 1 year credit and collections experience or equivalent administrative support experience in a health insurance or other business-related environment.

Technical Skills and Knowledge:

• Strong knowledge of general business/office procedures.
• Basic Microsoft Office skills.
• Ability to maintain a high level of confidentiality in carrying out daily work assignments.

We maintain a drug‑free workplace and perform pre‑employment substance abuse and nicotine testing.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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