Credit & Collections Specialist (Temporary Assignment)

Medical Mutual; Brooklyn (OH); On-site; USD 30,000 - 36,000; Full time

Job summary

Medical Mutual in Brooklyn, Ohio seeks a temporary Credit & Collections Specialist to perform corporate credit and collection functions across lines of business. You will contact delinquent accounts by phone or letter to restore current payment status and may reinstate coverage for certain accounts within policy parameters.

The role requires an Associate's Degree and about 1 year of credit/collections experience, with strong MS Office skills and a commitment to confidentiality.

Qualifications

• Associate's degree or equivalent experience in business, finance, or related field.
• 1 year of credit and collections experience or similar admin support in a health-insurance or business environment.
• Strong knowledge of general office procedures and basic MS Office skills.

Responsibilities

• Perform credit and collection activities for assigned lines to achieve current payment status.
• Handle delinquent accounts through calls and written correspondence to collect payments.
• Maintain subsequent accounts to determine follow-up actions when payment commitments are not met.
• Utilize system-generated collection reports and cash receipts reports to identify delinquent accounts.
• For cancelled accounts, apply established parameters to decide reinstatement eligibility and refer appeals to management.
• Perform other duties as assigned.

Skills

Credit & Collections

Communication

Education

Associate's Degree in Business Administration, Finance or related field

Tools

Microsoft Office

Job description

This temporary assignment requires working onsite at our Brooklyn, Ohio office three days per week.

Job Summary:

The temporary Credit & Collections Specialist performs corporate credit and collection functions for all lines of business throughout the Company. Contacts delinquent accounts via telephone or correspondence in an effort to achieve current payment status. Within the scope of authority, reinstates coverage for cancelled groups and individual accounts provided certain parameters are met.

Responsibilities:

• Performs credit and collection activities for assigned lines of business to achieve current payment status on accounts in accordance with company policy.
• Handles assigned delinquent accounts through correspondence and telephone contact with group officials and/or individuals to attain current payment status.
• Maintains subsequent accounts to determine follow up action needed when accounts do not fulfill payment commitments.
• Utilizes system generated collection reports and cash receipts reports on an ongoing basis to identify delinquent accounts and to monitor subsequent payments.
• For cancelled accounts, refers to established parameters to decide whether or not the account may be reinstated. Refers appeals of the decision to management.
• Performs other duties as assigned.

Qualifications:

Education and Experience:

• Associate's Degree in Business Administration, Finance or related field or equivalent combination of training and experience.
• 1 year credit and collections experience or equivalent administrative support experience in a health insurance or other business-related environment.

Technical Skills and Knowledge:

• Strong knowledge of general business/office procedures.
• Basic Microsoft Office skills.
• Ability to maintain a high level of confidentiality in carrying out daily work assignments.

We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.