Credit & Collections Specialist – Onsite

IntelliPro Group; Davenport (IA); Presencial; USD 24 000 - 35 000; Tempo integral

Resumo da oferta

IntelliPro Group is seeking a Credit Representative for an on-site assignment in Davenport, IA. The role focuses on reviewing, managing, and resolving credit-related account issues to minimize arrears and write-offs, while ensuring policy compliance.

The position runs Nov 30, 2026 – May 30, 2027, pays $21.33 per hour on W2, and requires strong communication skills along with prior call center/credit experience. Apply to join a global HR solutions leader.

Qualificações

• High school diploma or equivalent required; bachelor’s degree preferred.
• Previous call centre, credit and collection experience strongly preferred.
• Excellent oral and written communication skills.

Responsabilidades

• Review and take appropriate action on past due active and final accounts.
• Handle escalated credit issues with professionalism and accuracy.
• Conduct credit review workflow exceptions in the customer service system (e.g., disconnection reviews, balance transfers, unpaid non-service items).
• Communicate with property owners, external agencies, and vendors regarding account status and collections.
• Notify and follow up with customers on final bills, payment arrangements, and balance transfers.
• Interpret and apply credit policies, tariffs, administrative rules, and regulatory requirements.
• Document and maintain accurate customer account records in the customer information system.
• Perform additional credit-related responsibilities as assigned.

Conhecimentos

Communication skills

Call center experience

Credit & collections experience

Formação académica

High school diploma or equivalent

Bachelor’s degree

Descrição da oferta de emprego

IntelliPro Group is seeking a Credit Representative for an on-site assignment in Davenport, IA. The role focuses on reviewing, managing, and resolving credit-related account issues to minimize arrears and write-offs, while ensuring policy compliance.

The position runs Nov 30, 2026 – May 30, 2027, pays $21.33 per hour on W2, and requires strong communication skills along with prior call center/credit experience. Apply to join a global HR solutions leader.