Credit Collections Specialist: High-Volume Negotiations

Vaco LLC; New York (NY); On-site; USD 41,000 - 44,000; Full time

Job summary

Vaco is seeking a Credit Collections Representative for a Consumer Products Goods client in Union, NJ. This fully onsite, perm role offers $30–$32/hr and requires 3–5 years in B2B collections with high-volume outbound calls and strong negotiation skills.

The position focuses on reducing aging, resolving disputes, and ensuring timely payments, with ERP/TD E‑Bill familiarity and advanced Excel capabilities. Onsite 4 days after 90 days.

Qualifications

• 3–5 years of dedicated B2B credit and collections experience.
• Experience handling high-volume outbound collection calls, payment negotiations, and dispute resolution.
• Proficiency with collections software and Microsoft Excel.

Responsibilities

• Outbound contact with past-due accounts via phone and email to secure payments.
• Monitor aging reports and hit monthly cash collection targets.
• Manage dunning letters, final demand notices, and credit holds as needed.
• Identify and resolve short-pays, deductions, and billing discrepancies in collaboration with Sales and Customer Service.
• Audit ledgers, investigate unapplied cash, and assist with fund reallocations.
• Perform periodic credit reviews and adjust terms for high-risk customers.

Skills

Negotiation

Assertive Communication

Cash Collection

Microsoft Excel

Education

High School Diploma or equivalent

Finance/Accounting/Business preferred

Tools

INFOR ERP

TD E-Bill

Excel

Job description

Vaco is seeking a Credit Collections Representative for a Consumer Products Goods client in Union, NJ. This fully onsite, perm role offers $30–$32/hr and requires 3–5 years in B2B collections with high-volume outbound calls and strong negotiation skills.

The position focuses on reducing aging, resolving disputes, and ensuring timely payments, with ERP/TD E‑Bill familiarity and advanced Excel capabilities. Onsite 4 days after 90 days.