Credit & Collections Specialist — Growth & Benefits

Chadwell Supply; Phoenix (AZ); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401K

Paid time off

Gym access

Meal prep services

Employee discount

Job summary

Chadwell Supply is hiring a Credit Specialist to manage customer credit accounts, billing discrepancies, and past-due collections. The role emphasizes communication with customers and internal teams to resolve payment issues.

18+ years of age, prior collections or AR/AP experience, and strong interpersonal skills are required. We offer a full-time schedule, Monday through Friday, 9am to 6pm, with holidays off and no weekend work.

Qualifications

• Be a minimum of 18 years of age.
• Previous collections, accounts receivable, accounts payable or property management experience.
• Have good interpersonal skills and be able to effectively communicate with customers, managers, and coworkers.
• Be able to work flexible hours, and overtime as needed.
• Have reliable transportation to and from work.
• Have 3 years of experience in a working environment.

Responsibilities

• Maintain company standards for accuracy and promptness in performing job duties and responsibilities.
• Submit as directed all daily paperwork and completed assignments.
• Grants' extension of credit.
• Receives payments and posts amount to customer account as needed.
• Confer with customer by telephone, mail and email in attempt to determine reason for overdue payment and obtain payment.
• Reviews terms of sale, service, payment or credit contract with customer.
• Records information about financial status of customer and status of collection efforts.
• Maintains electronic CRM notes of customer interaction and account status on customer account.
• Determines when delinquent customer accounts are turned over to the legal department.

Skills

Accounts receivable

Collections

Customer service

Interpersonal communication

Flexible hours

Reliable transportation

Job description

Chadwell Supply is hiring a Credit Specialist to manage customer credit accounts, billing discrepancies, and past-due collections. The role emphasizes communication with customers and internal teams to resolve payment issues.

18+ years of age, prior collections or AR/AP experience, and strong interpersonal skills are required. We offer a full-time schedule, Monday through Friday, 9am to 6pm, with holidays off and no weekend work.