Credit & Collections Specialist

HD Supply Canada, Inc; New Braunfels (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading industrial distributor is seeking a customer service representative in New Braunfels, Texas. In this role, you will respond to inbound calls, provide exemplary customer service, and manage account inquiries. You should possess a high school diploma or GED and ideally have some experience in a customer service capacity. The role involves data entry and ensuring timely resolutions for customer inquiries. Join a company committed to equity and diversity while serving over 300,000 customers effectively.

Qualifications

• Strong customer service skills essential for responding to inquiries.
• Effective communication skills for resolving customer issues.
• Basic problem-solving skills necessary for handling account inquiries.

Responsibilities

• Respond to inbound calls with customer inquiries.
• Perform accurate data entry into order processing system.
• Ensure customer expectations are met through follow-up.

Skills

Customer service skills

Communication skills

Problem-solving skills

Education

High School Diploma or GED

Job description

A leading industrial distributor is seeking a customer service representative in New Braunfels, Texas. In this role, you will respond to inbound calls, provide exemplary customer service, and manage account inquiries. You should possess a high school diploma or GED and ideally have some experience in a customer service capacity. The role involves data entry and ensuring timely resolutions for customer inquiries. Join a company committed to equity and diversity while serving over 300,000 customers effectively.