Credit & Collections Specialist

Wasserstrom Company; Columbus (OH); On-site; USD 36,000 - 60,000; Full time

Job summary

Wasserstrom Company in Columbus, OH is seeking a credit and accounts receivable specialist to manage customer accounts and ensure timely payments. You will answer inquiries by phone and email from customers and cross-functional teams, resolve billing issues, and escalate when needed.

Proficiency with MS Office and experience with SyteLine support daily credit tasks in a distribution environment. Ideal candidates have a High School diploma and 1–2 years of related experience, strong

Qualifications

• High School diploma or GED required.
• 1–2 years related experience and/or training.
• Proficient with MS Office; maintains confidentiality and communicates clearly.

Responsibilities

• Monitor customer accounts and payment statuses; follow-up on billing issues or discrepancies and escalate to management as needed.
• Process payments and verify posting details.
• Provide daily support by answering phone calls and emails.
• Pull D&B to analyze credit worthiness for small credit lines.
• Enter customer information and expense details.
• Reconcile monthly statements and related transactions.
• Maintain historical records by scanning and filing documents.
• Perform other tasks to support credit and collections as needed.

Skills

MS Word

MS Excel

MS Outlook

MS PowerPoint

Customer service

Education

High School or GED

Tools

SyteLine

Job description

Wasserstrom Company in Columbus, OH is seeking a credit and accounts receivable specialist to manage customer accounts and ensure timely payments. You will answer inquiries by phone and email from customers and cross-functional teams, resolve billing issues, and escalate when needed.

Proficiency with MS Office and experience with SyteLine support daily credit tasks in a distribution environment. Ideal candidates have a High School diploma and 1–2 years of related experience, strong