Credit/Collections Operations Support Specialist - Entry Level (Recent Graduate)

MillenniumSoft Inc; San Antonio (TX); Hybrid; USD 23,000 - 32,000; Full time

Job summary

MillenniumSoft Inc. in San Antonio, TX is seeking an entry-level Credit/Collections Operations Support Specialist to join the Medical Devices client.

The role focuses on data entry, portal admin, invoice processing, and support across ERP systems; ideal for recent graduates willing to commit to three years. Candidates should have government and commercial collections knowledge, strong Excel, and the ability to work independently or in a team; SAP/ERP/Oracle experience is a plus.

Qualifications

• Must have knowledge of Government and commercial collections.
• Excellent communication skills (written and oral).
• Superior customer service skills.
• Good administrative skills.
• Strong attention to detail and goal oriented.
• Ability to prioritize and manage multiple responsibilities.
• Strong Microsoft Excel skills.
• Ability to work independently and in a team, multitask, and adapt to changing environments.

Responsibilities

• Proactively review and upload billings to respective customer portals.
• Point of Contact for Credit Card Processing.
• Provide exceptional customer support, responding to account queries in a timely and professional manner.
• Proactively escalate to internal support partners and Sr Management as appropriate.
• Identify and communicate process improvement opportunities to Manager as appropriate.

Skills

MS Excel

Data analysis

Reconciliation

Government contracts

SAP

ERP

Oracle

Tools

SAP

Oracle

ERP

Job description

Position

Credit/Collections Operations Support Specialist - Entry Level (Recent Graduate)

Location

San Antonio, TX

Duration

12 Months

Shift

1st Shift

Hours per week

40.00

Client

Medical Devices Company

Employment Type

Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPT

Pay Rate

$20.00/hr

Schedule

Monday-Thursday: Onsite Friday: Remote

Job Description

• The manager needs someone that is looking for an entry level position. For sample in College or recent graduate that will commit to three years of service.
• Someone with experience with Government contracts, purchase orders, analyze data, reconciliation, MS Excel (Proficient) independent, problem solver and self starter. Some one with SAP, ERP or Oracle is a plus.
• In this role, the Data Entry & Operations Support Specialist provides critical operational support to the Customer Financial Services team by managing data entry activities, portal administration, invoice processing, credit card transactions, reporting, and customer support functions.
• This role serves as a centralized resource to ensure accurate transaction processing, timely account updates, and efficient workflow management across multiple ERP systems and customer portals.

Primary Duties/Responsibilities

• Proactively review and upload billings to respective customer portals
• Point of Contact for Credit Card Processing
• Provide exceptional customer support, responding to account queries in a timely and professional manner
• Proactively escalation to internal support partners and Sr Management as appropriate
• Identify, and communicate process improvement opportunities to Manager as appropriate

Qualifications

Required

• Knowledge of Government and commercial collections
• Excellent communication skills (written and oral)
• Superior customer service skills
• Good Administrative skills
• Strong attention to detail and goal oriented
• Ability to prioritize and manage multiple responsibilities
• Strong Microsoft Excel skills
• Must have the ability to work independently and in a team environment, multitask, set own priorities, able to adapt to a changing environment, and lead without the authority.

Preferred

• Direct experience with SAP
• Working knowledge of Microsoft Office
• Experience working in a shared service center