Credit/Collections Operations Support Specialist – Entry Level (Recent Graduate)

MillenniumSoft Inc; San Antonio (TX); Hybrid; USD 23,000 - 32,000; Part time

Job summary

MillenniumSoft Inc. in San Antonio, TX seeks an entry-level Credit/Collections Operations Support Specialist for a 12-month contract on W2.

The role supports the Customer Financial Services team with data entry, portal administration, invoice processing, credit card transactions, reporting, and customer service across ERP systems. The ideal candidate is a recent graduate with strong MS Excel skills, knowledge of government and commercial collections, and a proactive, problem-solving mindset.

Qualifications

• Knowledge of Government and commercial collections.
• Excellent written and verbal communication skills.
• Superior customer service skills.
• Strong administrative skills and attention to detail.
• Ability to multitask and prioritize in a changing environment.
• Proficiency with MS Excel; experience with SAP/ERP/Oracle is a plus.

Responsibilities

• Proactively review and upload billings to respective customer portals.
• Point of Contact for Credit Card Processing.
• Provide exceptional customer support and respond to account queries promptly.
• Escalate complex issues to internal support and Sr Management when needed.
• Identify opportunities to improve processes and communicate them to the Manager.

Skills

Government collections

Commercial collections

MS Excel

Communication skills

Customer service

Administrative skills

Attention to detail

Multitasking

Independent worker

Team collaboration

ERP systems

Tools

SAP

Oracle

ERP software

Job description

Position : Credit/Collections Operations Support Specialist – Entry Level (Recent Graduate)

Location : San Antonio, TX

Duration : 12 Months

1st Shift

Total Hours/week : 40.00

1st Shift

Client : Medical Devices Company

Employment Type : Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPT

Pay Rate: $20.00/hr

Shift: Monday–Friday, 8:00 a.m. to 4:00 p.m.

Monday–Thursday: Onsite Friday: Remote

Job Description

• The manager needs someone that is looking for an entry level position. For sample in College or recent graduate that will commit to three years of service.
• Someone with experience with Government contracts, purchase orders, analyze data, reconciliation, MS Excel (Proficient) independent, problem solver and self starter. Some one with SAP, ERP or Oracle is a plus.
• In this role, the Data Entry & Operations Support Specialist provides critical operational support to the Customer Financial Services team by managing data entry activities, portal administration, invoice processing, credit card transactions, reporting, and customer support functions.
• This role serves as a centralized resource to ensure accurate transaction processing, timely account updates, and efficient workflow management across multiple ERP systems and customer portals.

Primary Duties/Responsibilities

• Proactively review and upload billings to respective customer portals
• Point of Contact for Credit Card Processing
• Provide exceptional customer support, responding to account queries in a timely and professional manner
• Proactively elevate to internal support partners and Sr Management as appropriate
• Identify, and communicate process improvement opportunities to Manager as appropriate

Qualifications

Required:

• Knowledge of Government and commercial collections
• Excellent communication skills (written and oral)
• Superior customer service skills
• Good Administrative skills
• Strong attention to detail and goal oriented
• Ability to prioritize and manage multiple responsibilities
• Strong Microsoft Excel skills
• Must have the ability to work independently and in a team environment, multitask, set own priorities, able to adapt to a changing environment, and lead without the authority.

Preferred

• Direct experience with SAP
• Working knowledge of Microsoft Office
• Experience working in a shared service center