Credit & Collections Leader: Drive Cash Flow & Growth

CFS; Springfield (MA); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

CFS in Springfield, MA is seeking a seasoned Credit & Collections leader to own the organization’s credit and collections function, driving cash flow, process improvements, and team development.

This role offers a visible leadership position in a technology-driven environment with long-term stability and a comprehensive benefits package. You will supervise a three-person team and collaborate with internal partners to optimize accounts receivable performance.

Qualifications

• Prior experience leading a Credit & Collections team.
• Strong knowledge of accounts receivable and collections best practices.
• Experience managing complex customer accounts and escalated issues.

Responsibilities

• Lead and manage all collection activities across the organization.
• Supervise, coach, and develop a team of three collections professionals.
• Handle escalated collection matters and key customer accounts.
• Build strong client relationships to improve payment performance.
• Drive timely collections efforts and reduce aging receivables.
• Analyze collection metrics and identify process improvements.

Skills

Credit & Collections leadership

Accounts receivable

ERP software

Team leadership

Communication

Tools

ERP systems

Job description

CFS in Springfield, MA is seeking a seasoned Credit & Collections leader to own the organization’s credit and collections function, driving cash flow, process improvements, and team development.

This role offers a visible leadership position in a technology-driven environment with long-term stability and a comprehensive benefits package. You will supervise a three-person team and collaborate with internal partners to optimize accounts receivable performance.