Credit & Collections Lead

Farmers Home Furniture; Cullman (AL); On-site; USD 40,000 - 60,000; Full time

Job summary

Farmers Home Furniture is seeking a credit/collections professional to support the credit manager in coordinating accounts receivable and collection duties. You will help approve credit, investigate financial status, and establish credit limits while pursuing overdue payments and ensuring proper documentation.

The role requires a High School Diploma or GED and at least three years in accounting, loan processing, or collections, plus a valid driver’s license.

Qualifications

• High School Diploma or GED required; three (3) years experience in accounting/bookkeeping, loan processing, and/or collections; or any combination of training, experience and education which provides the required knowledge, skills, and abilities for this position.

Responsibilities

• Assist credit manager in coordinating and overseeing accounts receivable and collection duties.
• Approve or decline and issue lines of credit to customers; conduct credit investigations and document findings.
• Establish credit limitations on customer accounts and prepare materials for credit approval.
• Contact customers by phone/text to collect overdue payments and send late notice letters.
• Maintain and document all correspondence and activities related to accounts.
• Oversee workload and assign collection tasks to staff based on delinquency levels.
• Prepare paperwork for potential legal action and coordinate with attorneys or agencies when needed.
• Ensure compliance with equal opportunity and harassment policies within the department.

Skills

Credit Analysis

Accounts Receivable

Collections

Leadership

Customer Service

Education

High School Diploma or GED

Tools

CRM software

Job description

Farmers Home Furniture is seeking a credit/collections professional to support the credit manager in coordinating accounts receivable and collection duties. You will help approve credit, investigate financial status, and establish credit limits while pursuing overdue payments and ensuring proper documentation.

The role requires a High School Diploma or GED and at least three years in accounting, loan processing, or collections, plus a valid driver’s license.