Credit Collections Coordinator

GOJO, Makers of PURELL; Akron (OH); Remote; USD 40,000 - 55,000; Full time

Job summary

GOJO, Makers of PURELL, is seeking an Associate in Accounts Receivable focused on delivering quality customer service while managing credit and collections functions. This full-time role involves resolving credit issues, maintaining accurate records, and supporting cash postings. Ideal candidates will have a high school diploma and at least three years of relevant experience. This position allows remote work but applicants must reside in the Eastern Time Zone.

Qualifications

• High School Diploma or GED required.
• Minimum three (3) years’ experience in Accounts Receivable, Credit & Collections.

Responsibilities

• Reviews aged trial balance and resolves credit issues.
• Communicates with customers and maintains credit files.
• Makes collection calls and provides back-up support for cash posting.

Skills

Customer service

Credit management

Research and analysis

Education

High School Diploma or GED

Job description

1 month ago Be among the first 25 applicants

Work Location: This role can work remotely provided that the applicant lives in the eastern time zone.

Formulated to Care

For more than 75 years, GOJO, Makers of PURELL has been powered by people who are energized by helping the world experience greater health and well-being.

The positive impact of our PURELL hand and surface hygiene solutions is driven by our global community of highly collaborative and talented team members who love to learn, innovate, care for each other, and deliver our Purpose of Saving Lives and Making Life Better.

Role Objective

Provides quality customer service while maintaining Accounts Receivable, Credit & Collection functions at optimum levels.

Essential Functions and Responsibilities

• Reviews aged trial balance; takes appropriate action to identify and resolve credit issues.
• Researches and resolves a high volume of customer deductions and disputes.
• Uses Customer Portals to research payment status, upload invoices, manage disputes, etc.
• Makes collection calls and follows up as appropriate; maintains accurate notes.
• Evaluates and analyzes orders on credit hold for resolution.
• Communicates with Manufacturers’ Sales Representatives, Brokers, and Regional Sales Leaders.
• Conducts written /verbal correspondence with customers.
• Maintains timely and accurate credit files for each customer account.
• Provides back-up support for credit approval.
• Provides back-up support for cash posting.

Education and Experience

• High School Diploma or GED required
• Minimum three (3) years’ experience in Accounts Receivable, Credit & Collections

Supervision/Coordination

Completes major tasks in coordination with Credit Assistants; may assist in training co-workers

Travel Requirements

Overnight Travel - not required

We are unable to provide immigration sponsorship assistance for this role.

To Apply:

To apply for this position, please complete the online application process. You will have an opportunity to include your resume and a cover letter. GOJO is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or status as an individual with a disability. Applicants must be lawfully authorized to work in the United States.

Recruiters, Search Agencies or others referring candidates to GOJO Industries, Inc. without written authorization from GOJO Industries, Inc. Human Resources will not be compensated in any way for their online referral even if GOJO Industries, Inc. hires the candidate. GOJO does not seek or respond to unsolicited resumes for positions that are not listed in the Careers section.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance

• Industries

  Manufacturing, Chemical Manufacturing, and Personal Care Product Manufacturing

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