CREDIT - COLLECTIONS ANALYST

Kelly; Jacksonville (FL); On-site; USD 48,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Retirement plan

Paid holidays

Transit benefit

Voluntary benefits

Job summary

Kelly Services is seeking an experienced Credit & Collections Analyst to join a busy finance team in Jacksonville. This role focuses on analyzing financial information, managing customer accounts, reducing credit risk, and building strong relationships with customers.

You will handle credit and collection activities, set and monitor credit limits, work with third-party agencies when needed, and provide finance with insights to support business decisions.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business, or a related field preferred.
• 3+ years of credit, collections, accounts receivable, or related financial experience.
• Strong understanding of credit analysis and accounts receivable.
• Experience reviewing customer financial and credit information.
• Strong communication, organization, and problem-solving skills.
• Ability to work independently while collaborating with sales, finance, and other departments.
• Strong attention to detail and sound business judgment.

Responsibilities

• Manage credit and collection activities following company policies.
• Research and recommend credit limits for customers.
• Coordinate credit limits across sites and ensure within approved limits.
• Monitor accounts receivable and actively collect past-due balances.
• Communicate with customers to resolve credit and collection issues.
• Use multiple credit reporting agencies to evaluate credit risk.
• Prepare documentation related to bankruptcy and court claims.
• Provide credit recommendations and financial information to other departments.

Skills

Credit analysis

Accounts receivable

Communication skills

Problem-solving

Independent work

Education

Bachelor's degree in Finance/Accounting/Business or related field

Job description

The Opportunity

Kelly Services is seeking an experienced Credit & Collections Analyst to join a busy finance team in Jacksonville. This is an excellent opportunity for a credit professional who enjoys analyzing financial information, managing customer accounts, reducing credit risk, and building strong customer relationships.

What You’ll Do

• Manage credit and collection activities while following established company policies and guidelines.
• Research and recommend credit limits for new and existing customers.
• Coordinate credit limits across multiple sites and ensure customers remain within approved limits.
• Monitor, review, and update credit limits based on current financial and market conditions.
• Monitor accounts receivable and actively collect past-due balances.
• Communicate with customers to resolve credit and collection issues.
• Use multiple credit reporting agencies to evaluate customer credit risk.
• Communicate important customer credit information to appropriate internal teams.
• Protect company assets through effective receivables management and collection practices.
• Coordinate third-party collection agencies when needed.
• Participate in credit organizations and industry forums such as NACM and D&B.
• Prepare documentation related to bankruptcy and court claims.
• Monitor and maintain records related to D&B reports and credit information.
• Provide credit recommendations and financial information to other departments.
• Perform additional duties as assigned.

What We’re Looking For

• Bachelor’s degree in Finance, Accounting, Business, or a related field preferred.
• 3+ years of credit, collections, accounts receivable, or related financial experience.
• Strong understanding of credit analysis and accounts receivable.
• Experience reviewing customer financial and credit information.
• Strong communication, organization, and problem-solving skills.
• Ability to work independently while collaborating with sales, finance, and other departments.
• Strong attention to detail and sound business judgment.

Why Consider This Opportunity?

• $35–$36 per hour
• Temp-to-hire opportunity with potential for long-term employment
• Full-time Monday–Friday schedule
• Jacksonville, FL — 100% onsite
• Opportunity to work in a professional corporate finance environment

Location: Onsite - Jacksonville, FL

Schedule: Full-Time | Monday–Friday

Pay: $35.00–$36.00 per hour

Type: Temp-to-Hire

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.