Credit & Collections Analyst

Franklin Electric Co.; Fort Wayne (IN); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Hybrid remote work arrangements

Generous paid time off

On-site café

Tuition reimbursement

Health, dental, vision, life insurance

401(k) with matching

Job summary

Franklin Electric is seeking a Credit & Collections Analyst to join our Finance team in Fort Wayne, IN. You will evaluate credit risk, establish credit conditions, and manage accounts on hold while driving collection activities.

Responsibilities include coordinating credit control, identifying root causes of collection issues, and escalating as needed to recover unpaid amounts. A customer-service mindset and solid accounting fundamentals are essential.

Qualifications

• Bachelor’s degree in accounting, business administration, finance, or related field.
• 0-3 years of experience in credit & collections, accounting, or a related field.
• Customer service focus that builds positive relationships within the organization and with external parties.
• Ability to deal with conflict effectively and challenge the business when necessary.
• Understands basic accounting and mathematical concepts and can perform related analyses, including financial statement analysis.

Responsibilities

• Evaluate credit risk for all customers and establish credit conditions.
• Manage orders on hold and accounts at or over credit limits; perform debt collection activities.
• Coordinate reactive and proactive credit control; identify root causes of collection issues.
• Escalate issues and execute strategies to recover unpaid amounts.
• Perform administrative and analytical assignments.

Skills

Customer service

Conflict resolution

Financial analysis

Accounting basics

Education

Bachelor’s degree in accounting, finance, or related field

Job description

Credit & Collections Analyst

Department: Finance / Accounting / Audit

Employment Type: Full Time

Location: US - Indiana - Fort Wayne

Reporting To: Joy Conrad

Description

Join Franklin Electric on our mission to empower communities with sustainable water management solutions, where your expertise will play a vital role in shaping a better future for generations to come.

Franklin Electric is a diverse team of innovators making a positive global impact since 1944.

We offer innovative water solutions, ensuring access, treatment, and efficient management of this vital resource. Our commitment to excellence is reflected in our innovative products, industry leading quality products, exceptional customer service, employee development, and passion for social responsibility.

MOVE FORWARD WITH US

What you will be doing:

• Responsible for evaluating the credit risk for all customers, the establishment of credit conditions, the analysis of the overall exposure,
• Responsible for managing all orders on hold, customer accounts reaching or exceeding their credit limit, and performing all debt collection activities required.
• Responsible for coordinating reactive and proactive credit control. Identify the root cause of issues negatively impacting the debt collection process.
• Responsible for escalating any issue and executing strategies to recover any unpaid amount.
• Performs administrative and analytical assignments.

Who we want:

• Hard-working winners - Confident, competitive, and results-oriented professionals who create a track record of success.
• Dedicated achievers - People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
• Effective communicators - People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders.
• Collaborative partner - People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.

What you need:

• Bachelor’s degree in accounting, business administration, finance, or a related field (Required)
• 0-3 years of experience in credit & collections, accounting, or a related field (Required)
• Must have a customer service focus that builds and enhances positive relationships within the organization and with external parties.
• Ability to deal with conflict effectively and be able to challenge the business when necessary.
• Understands basic accounting and mathematical concepts and is able to perform related analyses, including financial statement analysis.

Company Values & Benefits

FE provides many opportunities to learn and grow through development opportunities such as training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more! We offer competitive salaries, comprehensive benefits, and amenities such as:

• Hybrid remote work arrangements
• Generous paid time off & holidays
• Paid parental leave & on-site motherhood rooms
• On site café & complimentary beverage stations
• Indoor fitness facility & outdoor walking paths
• 401(k) with matching & service contributions
• Health, dental, vision, life insurance
• Short & long-term disability
• Fertility & adoption support
• Undergraduate & graduate tuition reimbursement
• Professional development assistance
• Health & wellness programs

Take a look at this video to see our Global Headquarters here in Fort Wayne, Indiana.