Credit Card Services Analyst — Operations & Client Support

Busey Bank; Edwardsville (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k) match

Profit sharing

Employee stock purchase plan

Paid time off

Medical, dental, vision

Job summary

Busey Bank is seeking an Analyst I for Commercial Credit Card Services in Edwardsville, IL. You will provide foundational operational and client support, execute standard processes, and resolve routine inquiries while maintaining high-quality service.

Responsibilities include collecting documentation, processing credit limit increases per guidelines, and onboarding/training clients on card products and spend management. Knowledge of Microsoft Office and bank policies is essential.

Qualifications

• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to manage multiple tasks and meet deadlines.
• Maintain confidentiality and adhere to policies and regulations.

Responsibilities

• Respond to routine client inquiries per procedures.
• Perform daily operational tasks with high accuracy (account maintenance).
• Collect, validate, and prepare standard credit card documentation per underwriting approvals.

Skills

Microsoft Office

Multitasking

Prioritization

Confidentiality

Education

Associate's degree or equivalent

Bank environment preferred

Tools

Internal systems

Job description

Busey Bank is seeking an Analyst I for Commercial Credit Card Services in Edwardsville, IL. You will provide foundational operational and client support, execute standard processes, and resolve routine inquiries while maintaining high-quality service.

Responsibilities include collecting documentation, processing credit limit increases per guidelines, and onboarding/training clients on card products and spend management. Knowledge of Microsoft Office and bank policies is essential.