Credit Assistant

Triple-S Steel Holdings, Inc.; Houston (TX); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Tuition reimbursement

Training and development opportunities

Medical insurance

Dental insurance

Vision insurance

FSA/HSA

Job summary

Triple-S Steel Holdings, Inc. is seeking a Credit Assistant to support our credit operations in Houston. The role involves processing credit cards, releasing orders, and promptly notifying Sales and Customers of any credit holds.

You will also monitor aging, engage with delinquent customers, and handle numerous inquiries by phone and in writing. The ideal candidate will have strong attention to detail, bilingual English/Spanish abilities, solid communication skills, and comfort with basic

Qualifications

• Above average attention to details.
• Fluent in English and Spanish.
• Excellent written and oral communication skills.
• General accounting or bookkeeping experience is helpful.
• Customer service focus.
• Ability to plan, prioritize, and multi-task with minimal supervision.

Responsibilities

• Process credit cards.
• Release orders and notify Sales and Customers of credit holds.
• Review aging and contact delinquent customers for payment.
• Heavy telephone and written communications.
• Maintain sales tax exemption certificates.
• Process credit applications.
• Research and resolve outstanding balances and disputed items.
• Maintain credit and collection notes in computer system.
• Efficiently manage multiple priorities and deadlines.

Skills

Attention to detail

English & Spanish

Written & verbal communication

Customer service orientation

Planning & multi-tasking

Job description

Overview

ABOUT THE POSITION:

The Credit Assistant will process credit cards, release orders and notify Sales and Customers of Credit Holds.

WHAT WE OFFER:

Our company offers great benefits, from tuition reimbursement to training and development opportunities. We also offer medical, dental, vision, FSA, HSA, commuter, long-term disability and group life insurance programs. Come join our team!

Responsibilities

• Process credit cards
• Release orders and notify Sales and Customers of credit holds
• Review aging and contact delinquent customers for payment
• Heavy telephone and written communications
• Maintain sales tax exemption certificates
• Process credit applications
• Research and resolve outstanding balances and disputed items
• Maintain credit and collection notes in computer system
• Efficiently manage multiple priorities and deadlines

Qualifications

• Above average attention to details
• Fluent in English and Spanish
• Excellent written and oral communication skills
• General accounting/bookkeeping experience helpful
• Customer service focus
• Ability to plan, prioritize, and multi-task with minimal supervision