Credit and Collections Manager

Group II, LLC; Milwaukee (WI); On-site; USD 70,000 - 100,000; Full time

Job summary

Group II, LLC in Milwaukee seeks a Credit and Collections Manager to supervise two staff, collaborate with Billing Manager, Controller and CFO, and manage AR risk and collections.

You will implement collection strategies, monitor aging, ensure compliance, and maintain client relationships while driving cash flow and internal controls.

The role offers growth within a premier firm and a strong team environment.

Qualifications

• Bachelor's degree in accounting, finance, or related field.
• Proven leadership experience managing a billing/collections team.
• Experience developing collection strategies to improve AR performance.
• Strong financial and analytical skills including aging analysis and credit risk assessment.
• Knowledge of IOLTA rules and professional services environment.

Responsibilities

• Lead, develop and mentor the collections team, establishing priorities and performance.
• Develop and execute collection initiatives to optimize accounts receivable and cash flow.
• Partner with Billing Manager, Controller, and CFO to evaluate receivables performance and risks.
• Oversee accounts receivable portfolio, aging analysis, credit risk assessment and collections prioritization.
• Analyze AR trends, prepare management reports, and recommend improvements.
• Identify opportunities to streamline billing and collections processes and strengthen internal controls.

Skills

Leadership

Financial analysis

Credit risk

Cash flow optimization

Process improvement

Education

Bachelor's degree in accounting/finance/business

Tools

Microsoft Office

3Elite

Job description

Tremendous opportunity to join one of Milwaukee's premier firms as a Credit and Collections Manager. This role will supervise two employees and work closely with Billing Manager, Controller and CFO. Position is responsible for managing the accounts receivable portfolio by assessing client credit risk, overseeing collection activities, and ensuring timely collections recovery while maintaining compliance and strong client relationships. Our client provides an exceptional compensation package, excellent work environment, and an exceptional team to lead!

Responsibilities:

• Lead, develop and mentor the collections team, establishing priorities, managing workflow, and driving accountability and performance.
• Develop and execute collection initiatives to optimize accounts receivable, accelerate cash flow, and minimize outstanding balances.
• Partner with Billing Manager, Controller, and CFO to evaluate receivables performance, identify collection trends and risks, and develop strategies to improve overall financial results.
• Oversee accounts receivable portfolio, including aging analysis, client credit risk assessment, collection prioritization and the resolution of outstanding balances.
• Analyze accounts receivable and work in progress trends, prepare and present management reports, and provide recommendations to improve collection effectiveness and financial performances.
• Identify opportunities to streamline billing and collections processes, strengthen internal controls, and implement best practices.
• Oversee IOLTA trust account ensuring accurate reconciliation and compliance with applicable rules and regulations.
• Develop and manage collections policies and procedures and train new hires on processes.
• Maintain relationships with financial institutions and outside vendors.

Qualifications:

• Bachelor's degree in accounting, finance, business or related field.
• Proven leadership experience managing and developing a billing and/or collections team.
• Demonstrated experience developing and executing collection strategies to improve accounts receivable performance and cash flow.
• Strong financial and analytical skills, including accounts receivable aging analysis, credit risk assessment, and financial reporting.
• Experience identifying process improvement opportunities and implanting strategies to enhance efficiency and results.
• Knowledge of IOLTA trust accounting rules and regulations.
• Experience in a professional services environment.
• Advanced knowledge of Microsoft Office, billing/accounting software, with 3Elite experience strongly preferred.
• Ability to communicate financial reports, trends, and recommendations effectively to executive leadership.
• Highly proactive, results-driven leadership style with strong problem solving and decision making skills.