Credit and Collections Administrator II

CONMED Corporation; Largo (FL); Remote; USD 29,000 - 34,000; Full time

Benefits offered by this job

Competitive compensation

Healthcare (medical, dental, vision)

Disability and life insurance

401K with company match

Employee Stock Purchase Plan

Tuition assistance

Job summary

CONMED is seeking a Credit/Collections Administrator II for a remote opportunity. Core duties include collecting on delinquent accounts, resolving disputes, and maintaining clear notes.

The role emphasizes customer service, interdepartmental collaboration, and accurate data capture using Microsoft Office tools. The ideal candidate has 2–3 years in collections, familiarity with Oracle/ManMan/GetPaid, and an ability to prioritize accounts while managing inquiries through email and phone

Qualifications

• Interpersonal communication skills to determine issues and barriers for payment.
• Ability to prioritize accounts to reduce past dues.
• Familiarity with collection procedures and data analysis.

Responsibilities

• Collect on delinquent accounts using standard procedures.
• Prioritize portfolios to reduce past dues.
• Communicate with customers via phone and email to resolve issues.
• Escalate non-responsive accounts to management for review.
• Process customer payments and maintain account notes.

Skills

Interpersonal communication

Account prioritization

Data analysis

Written communication

Education

High School diploma

Associate degree in Business Administration

Tools

Oracle

ManMan

GetPaid

Excel

Job description

CONMED is medical device manufacturer currently offering an exciting full time, experienced level opportunity for a Credit/Collections Administrator II position. The core functions of this position are obtaining payments from delinquent customer accounts, providing friendly customer service for account issues, building relationships with customers, keeping past dues from aging beyond 90 days. If you enjoy social interaction, identifying/researching/resolving finance problems, and being a part of a growing organization, this may be a perfect fit for you.

The ideal candidate for this REMOTE opportunity is a friendly, organized, self-starter who will have confidence in performing the following tasks:

Duties, Responsibilities and Skills

• Collect on delinquent accounts utilizing CONMED's standard collection procedures and follow up processes.
• Ability to prioritize accounts to effectively reduce past dues of assigned portfolio.
• Interpersonal communication skills to determine issues and barriers for payment.
• Effective and clear communication via telephone and email with Conmed customers and employees.
• Resolve customer disputes by researching, collaborating, and completing necessary documentation.
• Escalate all accounts not responding to collection efforts to management for further review.
• Processing customer payments.
• Diligent account notes for each assigned account.
• Utilize Microsoft Office programs to assist in analyzing data and document creation for collection activities.
• Manage team mailboxes.
• Aptitude to learn new systems and become proficient in them.

Requirements

• High School diploma or equivalent
• 2-3 years of Collections/Accounts Receivable experience

Preferred Experience

• Associates Degree or higher in Business Administration
• 3 - 5 years of Collections Experience
• Experience in Oracle, ManMan, GetPaid systems
• Proficient in Excel

This position is not eligible for employer based visa sponsorship.

Travel 0-20%

Disclosure as required by applicable law, the hourly salary range for this position is $21.10 - $25.00. The actual compensation may vary based on geographic location, work experience, education, and skill level. The salary range is CONMED's good faith belief at the time of this posting.

Benefits

CONMED offers a wide array of benefits to fit your unique needs. Visit our Benefits Page for more information.

• Competitive compensation
• Excellent healthcare including medical, dental, vision and prescription coverage
• Short & long term disability plus life insurance -- cost paid fully by CONMED
• Retirement Savings Plan (401K) -- CONMED matches your contributions dollar for dollar, with the potential for up to 7% per pay period
• Employee Stock Purchase Plan -- allows stock purchases at discounted price
• Tuition assistance for undergraduate and graduate level courses

CONMED is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply. The Know Your Rights: Workplace Discrimination is Illegal Poster reaffirms this commitment.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800-929-7176 option #5.