Accounts Receivable & Collections Supervisor

ProCare Rx; Gainesville (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

ProCare Rx in Gainesville, GA is seeking an experienced Accounts Receivable specialist to manage invoicing, payments, and reconciliation. The role emphasizes accuracy, timely processing, and collaboration with finance to improve AR processes.

You will handle aging analysis, month-end close support, and uphold regulatory compliance while delivering strong customer service and issue resolution. Strong Excel and ERP skills are required; an associate/bachelor’s degree is preferred and 2+ years in AR

Qualifications

• Associate or bachelor’s degree in Accounting, Finance, Business, or related field.
• 2+ years of experience in accounts receivable, billing, or collections.
• Strong understanding of accounting principles related to AR.
• Proficiency with accounting/ERP systems and Excel.
• Excellent communication and customer service skills.
• Attention to detail, organization and prioritization.

Responsibilities

• Process customer invoices accurately and in a timely manner.
• Apply customer payments to accounts and invoices.
• Prepare daily cash receipts and reconcile AR subledger to GL.
• Monitor aging reports and identify delinquent accounts.
• Research billing discrepancies or payment issues.

Skills

AR knowledge

Billing

Collections

Excel proficiency

Communication

Detail oriented

Education

Associate or Bachelor’s degree in Accounting/Finance

Tools

ERP systems

Microsoft Excel

Job description

Job Details

Description

Key Responsibilities

Accounts Receivable

• Process customer invoices accurately and in a timely manner.
• Apply customer payments (checks, ACH, wire, credit card) to the correct accounts and invoices.
• Prepare daily cash receipts and reconcile AR subledger to the general ledger.
• Monitor aging reports and identify delinquent accounts.
• Research and resolve billing discrepancies or payment issues.
• Maintain detailed and organized customer account records.
• Serves as secondary support for daily bank deposit activities.

Collections

• Conduct timely collection activities for past-due accounts via phone, email, and written communication.
• Work collaboratively with customers to resolve outstanding balances while maintaining professionalism.
• Investigate and resolve payment disputes, chargebacks, and short-payments.
• Negotiate payment arrangements when necessary.
• Escalate accounts for further collection action when appropriate.

Reporting & Process Improvement

• Prepare and analyze AR aging reports for management.
• Assist with month-end close activities, including AR reconciliations and journal entries.
• Recommend and support process improvements to strengthen the AR and collections functions.
• Ensure compliance with company policies and relevant regulations.

Qualifications

• Associate or Bachelor’s degree in Accounting, Finance, Business, or related field (or equivalent experience).
• 2+ years of experience in accounts receivable, billing, or collections preferred.
• Strong understanding of accounting principles related to AR.
• Proficiency with accounting/ERP systems and Microsoft Excel.
• Excellent communication and customer service skills.
• Strong attention to detail, organization, and ability to prioritize.
• Problem-solving mindset with the ability to work both independently and collaboratively.