Credit Analyst: Problem-Solver for Delinquent Accounts

Kendall Group; Northern (KY); Hybrid; USD 52,000 - 75,000; Full time

Job summary

The Kendall Group is seeking a dedicated Credit Analyst to support our finance team in managing customer accounts and resolving payment issues. You will collaborate with sales and internal partners to identify non-payment root causes and implement practical solutions in a fast-paced environment.

The ideal candidate demonstrates attention to detail and a proactive problem-solving mindset, with opportunity to develop in a growing, employee-owned company across multiple divisions.

Qualifications

• Minimum high school diploma; strong analytical and communication skills.
• Experience with credit or collections preferred but not required; training provided.

Responsibilities

• Manage open customer accounts and monitor balances.
• Contact customers to resolve delinquent payments.
• Collaborate with internal partners to identify root causes for non-payment and drive resolution.
• Reconcile customer payment concerns and maintain accurate records.

Skills

Customer Focus

Results oriented

Accountability

Teamwork

Problem Solving

Negotiation skills

Detail oriented

Self-starter

Education

High School Diploma or GED

Tools

MS Office

Excel

Job description

The Kendall Group is seeking a dedicated Credit Analyst to support our finance team in managing customer accounts and resolving payment issues. You will collaborate with sales and internal partners to identify non-payment root causes and implement practical solutions in a fast-paced environment.

The ideal candidate demonstrates attention to detail and a proactive problem-solving mindset, with opportunity to develop in a growing, employee-owned company across multiple divisions.