Credit Adjustment Analyst III

RXinsider LTD.; Bethlehem (Northampton County); Hybrid; USD 28,000 - 36,000; Full time

Job summary

B. Braun Medical Inc. is seeking a Credit Adjustment Analyst III to manage and resolve credits, debits, deductions, and return-related transactions, ensuring accurate reconciliation and customer satisfaction.

This role acts as a key liaison among customers, distribution partners, contracts, warehouse operations, and internal teams to investigate financial discrepancies and support deduction management. The ideal candidate has experience in credit processing, strong analytical skills, and the

Qualifications

• Experience in credit and deduction processing and customer account management.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to collaborate across multiple departments.
• Regular and predictable on-site attendance.
• Occasional business travel required.

Responsibilities

• Run return reports after warehouse receipts to review and release credits.
• Coordinate with BBraun divisions on pending warehouse receipts.
• Monitor aging returns with warehouse and customers to confirm returns.
• Track and issue credits/debits for direct and government accounts with contracts and warehouse.
• Collaborate with Infusion Systems customer service for credits/debits on capital equipment.
• Provide proof of deliveries for deductions and unpaid orders via carrier sites.
• Liaise with distributor accounts on deductions with customer, contracts, distributor team, and warehouse.
• Work with contracts on allocation, backhaul, and inventory service fees.

Skills

Analytical

Problem solving

Attention to detail

Collaboration

Education

High school diploma/G.E.D or equivalent

Associate's or technical degree

Job description

B. Braun Medical Inc., a leader in infusion therapy and pain management, develops, manufactures, and markets innovative medical products and services to the healthcare industry. Other key product areas include nutrition, pharmacy admixture and compounding, ostomy and wound care, and dialysis. The company is committed to eliminating preventable treatment errors and enhancing patient, clinician and environmental safety. B. Braun Medical is headquartered in Bethlehem, Pa., and is part of the B. Braun Group of Companies in the U.S., which includes B. Braun Interventional Systems, Aesculap® and CAPS®.

Globally, the B. Braun Group of Companies employs more than 64,000 employees in 64 countries. Guided by its Sharing Expertise® philosophy, B. Braun continuously exchanges knowledge with customers, partners and clinicians to address the critical issues of improving care and lowering costs. To learn more about B. Braun Medical, visit www.bbraunusa.com

Position Summary

The Credit Adjustment Analyst III is responsible for managing and resolving customer credits, debits, deductions, and return-related transactions to ensure accurate account reconciliation and customer satisfaction. This role serves as a key liaison between customers, distribution partners, contracts, warehouse operations, customer service teams, and internal business units to investigate and resolve financial discrepancies, process credits, and support deduction management activities. The ideal candidate possesses strong analytical and problem-solving skills, attention to detail, and the ability to collaborate effectively across multiple departments. This position requires experience in credit and deduction processing, customer account management, and working within complex business environments where accuracy, timely follow-up, and excellent customer service are critical to success.

Responsibilities: Essential Duties

• Run return report after warehouse receipts products to review and release credits accordingly.
• Work with various divisions within BBraun regarding pending warehouse receipts.
• Monitor aging returns working with warehouse and the customer to confirm return.
• Track and issue credits/debits for direct and government accounts regarding deductions, working with customer, contracts, and the warehouse.
• Work with BBraun Infusion Systems customer service and Carrolton, TX regarding credits/debits on capital equipment orders and repairs.
• Provide proof of deliveries for deductions and unpaid orders utilizing carrier websites and direct contacts.
• Key liaison for specific distributor accounts to work on all deductions with the customer, contracts, internal distributor team, and the warehouse.
• Work with contracts regarding allocation fees, backhaul fees, and inventory services fees.

The job function listed is not exhaustive and shall also include any responsibilities as assigned by the Supervisor from time to time.

General: It shall be the duty of every employee while at work to take reasonable care for safety and health of himself/herself and other persons.

Expertise: Knowledge & Skills

• Requires working knowledge of technical field/area of specialization.
• Exercises general application of principles, theories and concepts.
• Follows established procedures and guidelines.
• Works under direct supervision and from detailed verbal and/or written instructions.
• Uses established procedures to accomplish assigned task.
• May require some limited judgement in resolving problems.
• Contacts are primarily with department supervisors, leads, subordinates, and peers.
• Occasional contact with external contractors/vendors.

Expertise: Qualifications -Education/Experience/Training/Etc

Required

• High school diploma/G.E.D or equivalent required, Associate's or technical degree preferred.
• 04+ years related experience required.
• Regular and predictable on-site attendance
• Occasional business travel required

Hybrid schedule working Tues, Wed, Thurs in office

Salary Range: $20 - $26/hr

The targeted range for this role takes into account a range of factors that are considered when making compensation and hiring decisions; included but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the facts and circumstances of each case. The range provided is a reasonable estimate.

B. Braun offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about B. Braun and our safety healthcare products or view a listing of our employment opportunities, please visit us on the internet at www.bbraunusa.com.

Through its “Sharing Expertise®” initiative, B. Braun promotes best practices for continuous improvement of healthcare products and services.

We are an equal opportunity employer. We evaluate applications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected characteristic. Know Your Rights: Workplace Discrimination is Illegal, click here.