Credentialing Specialists

ARMADA, Ltd.; Las Vegas (NV); On-site; USD 80,000 - 110,000; Full time

Job summary

A nationwide credentialing organization is seeking a Credentialing Specialist in Las Vegas, NV. Responsibilities include managing appointments, issuing identification cards, and performing various credentialing functions. The ideal candidate should have a high school diploma, strong customer service skills, and be willing to travel nationally. This full-time role offers a salary range of $80,000 to $110,000 annually, requiring attention to detail and compliance with federal standards.

Qualifications

• Complete required online credentialing training and maintain compliance.
• Willingness to travel nationwide.
• Experience with USAccess Registrar and Activator training.

Responsibilities

• Manage daily appointments in the scheduling tool.
• Issue and manage identification cards.
• Communicate with applicants regarding credential status.
• Perform registrar and activator duties as required.

Skills

Knowledge of ICAM and USAccess credentialing processes

Strong customer service and communication skills

Attention to detail

Ability to follow federal credentialing standards

Education

High School Diploma or equivalent

Tools

Credential Inventory Tool (CIT)

Job description

Credentialing Specialist

Employment Type: Full Time

Location: Las Vegas, NV

Reports To: ARMADA HQ

Travel Requirement: Nationwide to support onsite credentialing operations as mission needs require.

Security Clearance Required: N/A

Salary: $80,000.00 - $110,000.00

Responsibilities

• View, manage, and check daily appointments in the time trade scheduling tool.
• Perform enrollment and issuance of Identification Cards including PIV/Smart ID, Access Card, PAC Card, and activate SmartID Cards.
• Perform Certificate Rekey, Pin Reset, and Card Update.
• Maintain card inventory and log cards on the Credential Inventory Tool (CIT).
• Store cards in a lockable container.
• Contact employees and contractors to schedule pick‑up and activate SmartID.
• Issue PAC Cards and Access Cards; collect and destroy terminated credentials.
• Log cards issued and collected.
• Perform registrar and activator duties as required.
• Perform card custodian duties.
• Mail SmartID Cards to Light Activation Kit Operators.
• Communicate with applicants regarding credential status.
• Take photo, capture digital signatures, and assemble Pocket Commission inserts and other ID media duties as directed by ICAM.
• Conduct IRS credentialing functions; travel up to 40% of annual hours to support IRS credentialing and activation efforts. Participate in short‑term shift work, including night shift and weekend hours.
• Other duties as assigned.

Knowledge, Skills, and Abilities (KSAs)

• Complete required online credentialing training and maintain compliance with PIV-II SmartID credential requirements.
• Knowledge of ICAM and USAccess credentialing processes.
• Willingness to travel nationwide.
• Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs.
• Knowledge of PII handling and federal credentialing policies.
• Skill in managing daily credential operations, workstations, and equipment.
• Strong customer service and communication skills.
• Ability to prepare and submit daily site reports.
• Strong attention to detail and documentation accuracy.
• Ability to follow federal credentialing standards and procedures.

Minimum/General Experience

• Experience with or ability to complete USAccess Registrar and Activator training or a comparable credentialing program.
• Experience preparing, reviewing, and submitting required reports and documentation.
• Willingness to travel nationwide.

Minimum Education

High School Diploma or equivalent.

Disclaimer

The above information is intended to indicate the general nature and level of work to be performed. It is not a comprehensive inventory of all duties or qualifications. To apply, visit our careers page at www.armadausa.com.

Special Notes: Relocation is not available for these jobs.

EEO Statement

ARMADA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment.