Credentialing Specialists

ARMADA, Ltd.; Buford (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

A company specializing in credentialing services is looking for Credentialing Specialists to manage credentials for clients. This full-time role requires attention to detail and offers the opportunity to travel nationwide. The ideal candidate will handle the issuance of ID cards and ensure compliance with federal credentialing requirements. A high school diploma or equivalent is necessary, along with strong customer service and communication skills.

Qualifications

• Ability to complete required online credentialing training.
• Knowledge of USAccess credentialing processes.
• Experience with or ability to complete USAccess training.
• Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs; knowledge of PII handling and federal credentialing policies.

Responsibilities

• Manage daily appointments in the scheduling tool.
• Perform enrollment and issuance of identification cards.
• Issue PAC Cards and Access Cards and manage their inventory.
• Keep a log of Cards issued and collected in the Credential Inventory Tool (CIT).
• Store cards in a lockable container.
• Contact employees and contractors to schedule pick-up and activate SmartID.
• Issue PAC Cards and Access Cards.
• Collect and return terminated credentials to Security Officer for destruction.
• Perform Registrar and Activator duties as required.
• Card Custodian duties and Card issuance processes.
• Mail SmartID Cards to Light Activation Kit Operators.
• Applicant communications regarding credential status.
• Take photo, capture digital signatures, and assemble Pocket Commission inserts.

Skills

Customer service skills

Strong communication skills

Attention to detail

Ability to travel nationwide

USAccess

Credentialing processes

Education

High School Diploma or equivalent

Tools

Credential Inventory Tool (CIT)

ICAM systems

Credentialing hardware

Job description

Join to apply for the Credentialing Specialists role at ARMADA, Ltd.

Type: Full Time

Location: Chamblee, GA

Overtime Exempt: Yes

Reports To: ARMADA HQ

Travel Requirement: YES, nationwide to support onsite credentialing operations as mission needs require.

Security Clearance Required: N/A

Responsibilities

• View, manage, and check daily appointments in time trade scheduling tool
• Credentialing Specialists shall perform enrollment and Issuance of Identification Cards to include PIV/Smart IDs, Access Cards, PAC Cards, issue and activate SmartID Cards
• Perform Certificate Rekey, Pin Reset, and Card Update
• Credentialing Specialists shall perform card inventory and log cards on the Credential Inventory Tool (CIT)
• Store cards in a lockable container (file cabinet)
• Credentialing Specialists shall contact employees and contractors to schedule pick-up and activate SmartID
• Credentialing Specialists shall issue PAC Cards and Access Cards
• Issue Pocket Commission Credentials Collect SmartID Cards and PAC Cards; return terminated credentials to the Security Officer for destruction
• Credentialing Specialists shall keep a log of Cards issued and collected
• Perform Registrar and Activator duties as required
• Credentialing Specialists shall perform Card Custodian duties
• Credentialing Specialists shall mail SmartID Cards to Light Activation Kit Operators
• Applicant Communications regarding credential status
• Credentialing Specialists shall take photo, capture digital signatures, and assemble Pocket Commission inserts, and other ID Media duties as directed by ICAM
• Credentialing Specialists shall perform IRS credentialing functions and may be required to travel up to 40% of their annual work hours to support IRS credentialing and activation efforts. Short-term shiftwork to support the standard workday, night shift and weekend hours, shall be required
• Other duties as assigned.

Knowledge, Skills, and Abilities

• Ability to complete required online credentialing training and maintain compliance with PIV-II SmartID credential requirements.
• Knowledge of ICAM and USAccess credentialing processes, including enrollment, activation, and verification procedures.
• Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require.
• Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs.Knowledge of PII handling and federal credentialing policies.
• Skill in managing daily credential operations, workstations and equipment.
• Strong customer service and communication skills.
• Skill in preparing and submitting daily site reports.
• Strong attention to detail and documentation accuracy.
• Ability to follow federal credentialing standards and procedures.

Minimum/General Experience

• Experience with or ability to complete USAccess Registrar and Activator training or a comparable credentialing program.
• Experience preparing, reviewing, and submitting required reports and documentation in accordance with established procedures.
• Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require.

Minimum Education

• High School Diploma, or equivalent

Disclaimer

The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at www.armadausa.com.

Special Notes: Relocation is not available for these jobs.

ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.