Credential Analyst

9Dot; Pasadena (CA); Hybrid; USD 36,000 - 41,000; Full time

Job summary

9Dot is seeking a Credentialing Analyst to ensure educators meet state requirements across multiple states, with a strong focus on California. You will manage credentialing processes, maintain records in HRIS, and guide employees through licensure pathways.

The role requires experience with CA CTC and multi-state credentialing, plus strong communication with credentialing agencies and HR. This remote-friendly position emphasizes accuracy and timely compliance.

Qualifications

• Knowledge of CA CTC requirements and credentialing processes.
• Experience managing educator credentials in CA and other states.
• Experience with international credential evaluations is a plus.
• Experience communicating with credentialing agencies and HR teams.

Responsibilities

• Manage educator credentialing and licensure for multiple states, with emphasis on CA.
• Maintain credential records in HRIS and process applications/renewals.
• Guide employees through credential pathways (PIP, STSP, Preliminary/Clear Credentials, etc.).
• Communicate with state credentialing agencies regarding status and questions.
• Monitor regulatory changes and ensure ongoing compliance.
• Verify credentials before hire and during employment; send expiration notices.
• Assist with recruitment coordination and HR projects as needed.

Skills

CTC credentialing knowledge

Multi-state licensure

International credential evaluations

Agency communications

Licensure laws & compliance

Organization & prioritization

Analytical thinking

Written communication

Attention to detail

Education

Bachelor's degree in HR or Education

Tools

HRIS

Google Workspace

Microsoft Office

Job description

Job Description:

Are you an experienced education credentialing professional who thrives in a fast-paced environment and enjoys solving complex credentialing challenges?

We are seeking a highly organized and detail-oriented Credentialing Analyst with expertise in California educator credentialing and experience supporting multi-state licensure requirements. If you’re passionate about ensuring educators meet state compliance requirements and enjoy partnering with hiring teams, HR, and government agencies, we’d love to hear from you.

What You’ll Do

As our Credentialing Analyst, you’ll serve as the subject-matter expert for educator credentialing and licensure, ensuring employees maintain the appropriate credentials required to serve students across multiple states.

Key responsibilities include:

• Manage educator credentialing and licensure compliance for multiple states, with a strong emphasis on California Commission on Teacher Credentialing (CTC) requirements.
• Monitor and maintain accurate credential records within the HRIS.
• Process and support credential applications, renewals, extensions, permits, and assignments.
• Guide employees through credential pathways, including PIP, STSP, Preliminary/Clear Credentials, Career Technical Education, 30-Day Substitute Permits, and other state-specific authorizations.
• Communicate directly with state credentialing agencies regarding credential questions and application status.
• Monitor legislative and regulatory changes affecting educator credentialing across multiple states.
• Verify credentials before hire and throughout employment to ensure ongoing compliance.
• Send credential expiration notifications and develop action plans with employees and supervisors.
• Respond to state and federal reporting requests accurately and on time.
• Partner with HR, Recruitment, and leadership to ensure position requirements align with current credential regulations.
• Assist with recruitment coordination and other HR projects as needed.

What We’re Looking For

We’re looking for someone who brings both technical credentialing expertise and exceptional customer service.

Highly Preferred Qualifications

• Extensive knowledge of the California Commission on Teacher Credentialing (CTC).
• Experience managing educator credentials in California, Arizona, Idaho, Louisiana, and Illinois.
• Experience supporting international teacher recruitment and credential evaluations.
• Experience communicating directly with state credentialing agencies.
• Strong understanding of educator licensure laws, regulations, and compliance requirements.
• Exceptional organizational skills with the ability to manage multiple priorities and deadlines.
• Strong analytical, problem-solving, and written communication skills.
• Close attention to detail and commitment to accuracy.

Preferred Experience

• Bachelor’s degree in Human Resources, Education, or a related field preferred.2+ years of credentialing experience in an educational environment (more experience strongly preferred).
• Experience using HRIS systems, Google Workspace, and Microsoft Office.
• Experience working with charter schools, K-12 education, or educational organizations.
• Knowledge of state and federal privacy regulations.

Why Join Us?

You’ll play a critical role in ensuring our educators remain properly credentialed and compliant while supporting schools that make a difference in students’ lives. This position offers the opportunity to work with multiple states, collaborate with educational leaders, and become a trusted expert in educator credentialing.

Ideal candidates will have experience with:

California CTC credentialing

Multi-state educator licensure preferred

International teacher credential evaluations and recruitment preferred

State compliance and regulatory agencies

Fast-paced educational HR environments

Pay: $26 - $30 per hour

Location: REMOTE (minimum 20 days mandatory in-person days per year)