Creator Success Manager, Direct Partnerships

Nichols College; Dudley (MA); Hybrid; USD 54,000 - 66,000; Full time

Benefits offered by this job

Unlimited PTO and paid holidays

Remote or hybrid work

Learning and development support

Company offsites and team retreats

Job summary

Panel is seeking a Creator Success Manager to build and manage a growing book of creators across platforms (YouTube, Instagram, TikTok, Twitch, Snapchat) and relevant niches. In this entry-level, commission-based role you’ll pitch performance-based deals, educate creators on partnership structures, and learn what makes a great creator relationship while driving measurable outcomes for our clients.

Work remote or hybrid from our New York City office, with a defined promotion path, learning

Qualifications

• Entry-level, commission-based creator role.
• Build and manage a growing book of creators across platforms.
• Pitch and close performance-based deals with creators.
• Serve as the day-to-day point of contact for your creators.

Responsibilities

• Build and manage a growing book of creators across platforms (YouTube, Instagram, TikTok, Twitch, Snapchat) and niches
• Find, pitch, and close performance-based deals with creators
• Serve as the day-to-day point of contact for your creators, keeping them informed
• Match creators to the right offers based on audience fit and past performance
• Hit monthly individual profit goals and contribute to team goal attainment
• Monitor creator performance and address issues that impact delivery or results
• Communicate deal terms clearly with creators around deadlines and expectations
• Learn from colleagues and bring knowledge back to your book

Skills

Creator partnerships

Relationship building

Sales & negotiation

Performance marketing

Communication

Job description

Creator Success Manager, Direct Partnerships

Recruitment began on September 2, 2026

and the job listing Expires on October 3, 2026

Polymarket, Chime, Current, Morgan & Morgan and more trust Panel to build and scale their performance-driven creator programs. As a Creator Success Manager (CSM), your job is to build a book of creators who can drive real results for our clients, and to educate/coach them on how performance-based partnership structures help them unlock upside for their brand sponsorship earnings.

This is an entry-level, commission-based creator role. You’ll be building relationships with creators, pitching performance-based partnership deals, and learning what separates a good creator partnership from a great one. If you’re hungry, organized, and fired up by the creator economy, this is the role for you.

This role might be for you if:

• You genuinely enjoy the creator space and want to work inside it every day
• You’re excited by a comp model where your effort has a direct, uncapped impact on your paycheck

You will:

• Build and manage a growing book of creators across relevant platforms (YouTube, Instagram, TikTok, Twitch, Snapchat) and niches
• Find, pitch, and close performance-based deals with creators
• Serve as the day-to-day point of contact for your creators, keeping them informed and engaged on new performance programs
• Match creators to the right offers based on audience fit and past performance
• Hit monthly individual profit goals and contribute to team goal attainment
• Monitor creator performance and quickly address issues that impact delivery or results
• Communicate clearly, consistently, and set clear expectations with creators around deal terms, deadlines, and expectations
• Learn from CSM colleagues and bring that knowledge back to your book

What We’re Looking For:

• Genuine interest in and knowledge of the creator economy
• Strong relationship-building instincts; you’re a connector by nature
• Comfortable with a performance-based comp model
• Organized, self-directed, and able to manage a growing number of creator relationships simultaneously
• Clear communicator — written, verbal, and in the DMs
• Experience in sales, talent coordination, creator management, or affiliate/performance marketing is a plus, not a requirement

What You’ll Earn

• $2,000/month guaranteed base
• 10% commission on all profit your creators generate
• 15% commission in months when the Creator Team hits its collective goal
• Estimated first year OTE: $54,000 – $66,000 (higher as your book grows)
• Tenure bonuses at Years 2, 3, and 5
• Clear promotion path with defined eligibility criteria
• Unlimited PTO and paid holidays: take the time you need to recharge
• Work remote or hybrid from our New York City office
• Performance-based incentives: when goals are reached and eligibility requirements are met, you share in the upside
• Learning and development support: Panel covers relevant materials and courses to help you grow
• Company offsites and team retreats: join the team for fun, connection, and relaxation

Panel is an equal-opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.