Creative Workflow Designer & Client Liaison

RR Donnelley

West Virginia

On-site

USD 30,000 - 44,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

401(k) with company match

Life insurance

Parental leave

Tuition assistance

Employee discounts

Job summary

Williams Lea by RRD is seeking a Creative Workflow Graphic Designer to manage the creative design studio workflow and deliver print and digital materials for clients. You will liaise with clients and internal teams, track projects, and ensure timely delivery while upholding brand guidelines.

The role requires a bachelor's degree in digital arts/graphic design or related experience, 2–4 years in project management within graphic design, and strong skills in Adobe Creative Suite and Microsoft

Qualifications

Bachelor's degree in digital arts/graphic design or equivalent years of experience preferred.
2-4 years of relevant work experience managing projects in the graphic design industry; experience with strict brand guidelines preferred.
Proven skills in administrative software, including Microsoft Office (Excel, Word, PowerPoint) and Access.
Ability to interpret and understand clients’ expectations to guide the creation of creative briefs.
Strong project management skills, organizational skills, and time management skills.
Proven track record with strong and effective client relationships and solution delivery.

Responsibilities

Act as primary day-to-day liaison between clients and internal creative teams.
Monitor projects, including scheduling, estimating, obtaining job detail information and job tracking with consistent client contact.
Establish and promote excellent customer service through effective and proactive communications to inform clients and other stakeholders on project status.
Assemble appropriate resources required to successfully implement the client's projects with the support of management.
Enter and track a high volume of data-related work components and updates to the client project tracking system.
Effectively track multiple timelines and projects at various stages of a project life cycle.
Peer proof to ensure the accuracy of design specifications.
Attend and set relevant client meetings and project management status calls and provide the team with relevant notes following the meetings.
Understand the restrictions and limitations of the designs deliverable process and manage client expectations where appropriate.
Interact with clients virtually and in person.
Adhere to Williams Lea policies in addition to client site policies.
Use equipment and supplies in a cost-efficient manner.
Perform other related duties and participate in special projects as assigned.