Creative Services Appointment Setter | ML

Guided Growth; United States; Remote; USD 22,000 - 68,000; Full time

Job summary

Guided Growth is seeking a Creative Services Appointment Setter to work remotely from the United States. You will take the first call with prospects, qualify them, and schedule meetings for our closers.

This contractor role includes a ramp bonus and uncapped commission, with total earnings potentially reaching multiple thousands monthly. Ideal candidates have proven cold calling experience, strong English fluency, and are comfortable working Eastern hours.

Qualifications

• Proven cold calling experience and ability to handle high-volume calls.
• Native or near-native English with confident conversation with senior leaders.
• Strong CRM discipline and ability to record qualification details accurately.

Responsibilities

• Make high-volume cold calls to target companies relying on content.
• Respond to inbound leads within minutes during business hours.
• Qualify prospects using criteria (US company or UK accepted, revenue around $3M+, staff 10+, content-driven, decision-maker on line).
• Present investment ranges clearly (thousands up to $15k/mo) without negotiating.
• Book qualified meetings for the closer and log details in CRM.
• Rebook no-shows the same day and follow up on not-right-now prospects.
• Keep CRM up to date and post end-of-day reports in Slack.

Skills

Cold calling

Lead qualification

CRM

Outbound dialing

Tools

CRM

Job description

Creative Services Appointment Setter | ML

Creative services

On-target earnings $2,000/month base, OTE $4,430 to $6,050+/month

Location Remote, US based preferred, Eastern hours

ABOUT THE OPPORTUNITY

We provide fully managed offshore creative teams to growing companies: video editors, designers, motion artists, animators, illustrators, e learning and AI specialists. For less than the cost of one US hire, a client gets a dedicated team of three, productive within 14 business days, with none of the HR overhead.

We have been operating in our current form since 2018 and serve TV channels in the US and Germany, e learning companies and a US government contract. Until now every client has come through word of mouth. We are now building our first sales function, with a goal of $3.2M+ in new business a year: 60+ new clients, each worth $54,000 in their first year. This is the first seat in that team.

THE ROLE

This is a cold calling role at its core. You will be the first conversation a prospect has with us, cold calling companies that rely on content and following up inbound leads from our marketing, then booking qualified meetings for our closer. Every call that reaches the closer should be a real opportunity.

WHAT YOU'LL BE DOING

• Cold calling companies that rely on content, including companies actively hiring video editors, for the bulk of every day
• Calling new inbound leads within 5 minutes during working hours, before moving on to cold calling
• Qualifying every prospect before booking: a US company (UK also accepted), $3M+ annual revenue (around 10+ staff as a guide), content core to the business or a department within it, a real ongoing content need, the decision maker on the line, open to an offshore team, and ideally looking to start within 30 days
• Sharing the investment range (a few thousand up to $15k a month) so there is no sticker shock, without negotiating, discounting or quoting packages
• Booking qualified meetings straight into the closer's calendar, with the qualification answers recorded in the CRM before the call
• Rebooking no shows the same day and following up "not right now" prospects on a set date
• Keeping the CRM fully up to date every day and posting an end of day report in Slack (dials, conversations, calls booked, calls held, notes)
• Practising the script, taking part in role play and call reviews, and learning the client stories that make conversations land

WHO WE'RE LOOKING FOR

You'll be a great fit if you...

• Have proven cold calling experience and are comfortable dialing all day
• Are resilient: you keep dialing, stay positive and learn from every no
• Have integrity: you only book people who genuinely qualify
• Are coachable: you practise the script, take call reviews seriously and act on feedback quickly
• Are organised: your CRM and reports are always up to date
• Speak native or near native English and can hold a natural, confident conversation with senior leaders such as Heads of L&D, Training Directors and Marketing Directors
• Are curious about AI and how it is changing content creation (no technical skills needed)
• Bonus: experience booking B2B appointments with mid size and enterprise companies
• Bonus: a genuine passion for creative work and content, or experience in creative production such as video editing, motion graphics or working inside a production team, so you can relate to a prospect's formats, pipelines and deadlines

OUTCOMES & KPIS

• Around 200 dials a day, inbound leads first, then cold calling for the rest of the day
• Accepted calls held: minimum 24 a month, target 40 a month
• Ramp: 12 accepted calls held in month 1, then 24 in month 2 for full KPI
• 10% to 15% inbound lead to booking rate, rising to 20% to 30% overall once follow up automations are live
• New clients from your sets (from month 4): minimum 5 a month, target 8+ a month, with no cap
• At least 60% of booked calls show up, and at least 80% of calls held accepted by the closer as qualified
• A booking counts as qualified when the closer reaches the price or the offer on the call. Every call is recorded so any decision can be reviewed together

COMPENSATION

BASE

$2,000/month base. This is a contractor role.

RAMP UP BONUS

$50 for every call held during months 1 to 3.

COMMISSION

3% of each new client's monthly fee for their first 3 paid months: $135/month on a $4,500/month client, up to $405 per client, uncapped. Paid as the client pays, so from month 4 you are earning on three months of clients at once.

ON TRACK EARNINGS

• 24 accepted calls held a month x 25% close rate = 6 new clients a month
• 6 clients x $135 x 3 months of clients stacking = $2,430 commission a month (from month 4)
• $2,000 base + $2,430 commission = $4,430/month

Total: approximately $4,430/month | $53,160/year

POTENTIAL EARNINGS

• 40 accepted calls held a month x 25% close rate = 10 new clients a month
• 10 clients x $135 x 3 months of clients stacking = $4,050 commission a month (from month 4)
• $2,000 base + $4,050 commission = $6,050/month, with no ceiling above that

Total: approximately $6,050/month | $72,600/year

TIME & LOCATION

• Monday to Friday, 8:30am to 5:30pm Eastern, including a one hour lunch break, available on Slack throughout
• Full time and remote, with a quiet workspace and reliable high speed internet
• US based preferred. Exceptional UK based candidates will also be considered

WHY THIS ROLE

• Ground floor: you are the first sales hire in an established business that has run since 2018
• Proven delivery: clients include TV channels in the US and Germany, e learning companies and a US government contract, with one client running four production teams with us
• An easy offer to stand behind: around 40% cheaper than hiring in house, a team in place within 14 business days and a 30 day money back guarantee
• A $2,000 base and a ramp up bonus, plus uncapped commission that stacks as your clients build
• Hands on coaching, role play and training, with room to grow as the sales team grows

OUR VALUES

Care: We out care the competition. Money and AI cannot replace vision, taste and caring, and every prospect should come away feeling listened to, even if the answer is "not now".

Never stop training: We find great people and we never stop training them. Staying ahead is everything.

Deadlines are serious: When a show goes live, there is no reversing time. We deliver on time, every time.