Creative Project Manager, Email

Crate and Barrel; Northbrook (IL); On-site; USD 85,000 - 110,000; Full time

Job summary

Crate and Barrel is seeking a Creative Project Manager, Email to lead cross-functional programs that support our content strategy from the Northbrook, IL office. The on-site role runs Monday through Thursday with the flexibility to work remotely on Fridays, and requires strong leadership of multi-channel campaigns.

You will manage timelines, coordinate creative briefs, and drive collaborations with Creative, Marketing and other stakeholders.

Qualifications

• Bachelor's degree or equivalent work experience required.
• Proven ability to manage multiple projects and meet deadlines.
• Strong organizational and planning skills required.

Responsibilities

• Oversee cross-functional programs that support content strategy.
• Define project scope and objectives; manage timelines and milestones.
• Coordinate creative briefs to align with cross-channel goals.
• Drive seasonal cross-channel creative processes with stakeholders.
• Ensure timely delivery and alignment with business expectations.
• Lead and document project governance and reporting to leadership.
• Proactively identify bottlenecks and communicate risks.
• Facilitate cross-functional reviews and approvals.
• Maintain collaborative relationships with Creative, Marketing and other teams.
• Mentor teammates on project management methodologies and best practices.

Skills

Organizational skills

Project planning

Multi-project management

Communication

Stakeholder management

Problem solving

Education

Bachelor's degree or equivalent work experience

Tools

Asana

Workfront

MS Office

Job description

The Creative Project Manager, Email manages critical cross functional programs and projects that support strategic goals across the organization. This role acts as a resource for all functional business areas to support and train project management methodology, and provides appropriate governance to measure company progress and achievement of goals.

This is an on-site position (Monday through Thursday) based out of our Northbrook, IL office with the flexibility to work remotely on Fridays.

A day in the life as a Creative Project Manager, Email...

• Oversee the workflow process, resources and schedules for content execution, defining project scope and objectives
• Monitor, develop and update project timelines and providing progress reports to omni-channel stakeholders
• Orchestrate the completion of clear project briefs to ensure they align with content strategy, defining project scope and objectives
• Organize and drive the timing and actions of the seasonal cross-channel creative process and work schedule in collaboration with Creative, Marketing, and other Key Stakeholders
• Ensure projects are delivered in a timely manner and satisfy key business expectations
• Play a key role in determining efficient and integrated workflow processes by identifying, coordinating and communicating the critical milestones and deadlines for multiple work streams
• Embrace and introduce current and new technology and processes that support the business
• Plan, schedule and lead cross-functional creative review/approval meetings
• Solicit feedback from cross functional partners in order to deliver optimal outcomes
• Encourage teamwork, collaboration and positive interactions within the team and with all company associates

What you'll bring to the table...

• Exceptional organizational and project planning/management skills
• Strong familiarity with project management software tools, methodologies, and best practices
• Sense of urgency and ability to manage multiple projects and prioritize work to meet key deadlines
• Ability to work independently to accomplish both short and long-term goals
• Experience managing projects through the full life cycle, preferably multi-disciplinary creative projects
• Strong problem solving skills and ability to effectively integrate information from diverse sources and define a clear approach/solution
• Proven ability to demonstrate a drive for results and accountability of business needs
• Strong communication skills and experience presenting to stakeholders and leaders at all levels

We'd love to hear from you if you have...

• 4+ years project management experience, including tracking and planning projects
• Bachelor’s degree or equivalent work experience
• Proficiency with Asana, Workfront and MS Office Suite