Creative Operations Team Lead

MicroSourcing; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Healthcare on day one

Paid time off with cash conversion

Group life insurance

Performance bonuses

Flexible work arrangements

Remote work from home

Job summary

MicroSourcing International is seeking a Creative Operations Team Lead to oversee concept development, design direction, and visual standards for digital campaigns, sites, and social media. You will lead, coach, and mentor a team of designers and developers, ensuring on-brand, accessible, and high-quality output.

The role combines creative leadership with hands-on design, using Figma and Adobe Creative Cloud.

Qualifications

• Bachelor's degree in graphic design or related field.
• 5+ years of digital design, creative production or agency experience.
• 2+ years leading or mentoring creative professionals.
• Advanced Adobe Creative Cloud and Figma proficiency.
• Strong portfolio of digital ads, UI/UX, responsive design.

Responsibilities

• Lead concept development, creative direction, and visual standards for campaigns, sites, pages, and social media.
• Coach and mentor a team of creative designers and developers, manage resources and workloads.
• Design and refine assets, design systems, prototypes, and reusable components in Figma/Adobe CC.
• Prepare organized, developer-ready files and perform final QA for brand alignment and accessibility.
• Collaborate with clients and cross-functional teams to align design with goals and constraints.

Skills

Team leadership

Client collaboration

UI/UX thinking

Project management

Education

Bachelor's degree in related field

Tools

Adobe Creative Cloud

Figma

Job description

Discover your 100% YOU with the company!Position: Creative Operations Team LeadWork setup & shift: Work from Home | Night Shift

Why join the company?You'll have:

Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses

A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.

Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.

Career Growth: Take advantage of opportunities for continuous learning and career advancement.

Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.Your Role:As a Creative Operations Team Lead, you will:

Lead concept development, creative direction, and visual standards for digital campaigns, responsive websites, landing pages, social media, and interactive experiences.

Manage, coach, and mentor a team of Creative Designers and Creative Developers while handling resource planning and workload allocation.

Design and refine high-impact digital assets, design systems, prototypes, and reusable components using Figma and Adobe Creative Cloud.

Prepare organized, developer-ready files and perform final quality reviews for brand alignment, typography, responsive behavior, and accessibility.

Collaborate directly with clients, Sr. Director of Creative Services, and cross-functional teams to align design intent with business goals and platform constraints.

What You Need:Non-negotiables

• Bachelor's degree in graphic design, Visual Communication, Multimedia Arts, Advertising, or a related field (or equivalent professional experience).
• At least 5 years of professional experience in digital design, creative production, advertising, or an agency environment.
• At least 2 years of experience leading, coaching, or supervising creative professionals.
• Advanced knowledge of Adobe Creative Cloud (Photoshop, Illustrator, InDesign, After Effects, Premiere Pro) and Figma.
• Comprehensive portfolio demonstrating digital advertising, UI/UX thinking, responsive web design, design systems, and developer-ready production files.

Preferred skills/expertise

• Experience leading a creative team in a BPO, offshore delivery center, agency, or marketing services organization.
• Experience supporting global enterprise clients and collaborating across international time zones.
• Working knowledge of HTML, CSS, JavaScript, Lottie animation, and design-to-development handoffs.
• Familiarity with AI-assisted ideation, image, layout, copy, and production workflows.
• Proven track record in establishing design standards, reusable templates, and studio operating procedures.

About the company

With over 9,000 professionals across 13 delivery centers, the company is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOUMicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At the company, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

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