Client Solutions Consultant - Software and Application Engineering

MicroSourcing International; United States; À distance; USD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Healthcare coverage on day one

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Résumé du poste

MicroSourcing is seeking a Software and Application Engineer to serve as SME during client discovery and to lead implementations, onboarding, and technical documentation for new partnerships.

You will coordinate across clients, delivery centers, recruiting, sales, and account management to manage plans, risks, and timelines, while supporting post-launch optimization and knowledge transfer for teams.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or related field.
• 3–5 years of professional software development, SQA/testing, application support, or related technical field.
• 3–5 years of experience in a BPO environment.
• Strong understanding of Software & Application Engineering services, SDLC, Agile, APIs, cloud, and security.
• Proven ability to lead client-facing conversations and collaborate across dispersed teams.

Responsabilités

• Serve as the Software and Application Engineering SME during client discovery discussions.
• Lead implementations, onboarding activities, technical documentation, knowledge transfer, workflow validation, and delivery-readiness for new partnerships.
• Coordinate across clients, delivery centers, recruiting, sales, and account management to manage plans, risks, and timelines.
• Partner with recruiting and operational teams to define roles, craft evaluations, interview candidates, and train delivery teams.
• Provide post-launch advisory support, investigate complex issues, and recommend corrective actions to optimize delivery.

Connaissances

Client-facing conversations

Leadership

SDLC

Agile

APIs

Cloud

Security considerations

Formation

Bachelor's degree in CS/IT/Software Engineering

Outils

API documentation

DevOps tools

Cloud platforms

Description du poste

Location United States

Job type Full Time

Posted 20 Oct 2026 (1 day ago)

Region USA

Category Developer

Source Himalayas

Work mode Remote

Discover your 100% YOU with MicroSourcing!

Position: Software and Application Engineer

Work setup & shift: Remote | Night Shift

You’ll have:

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:

• As a Client Solutions Consultant - Software and Application Engineering
• Serve as the Software and Application Engineering subject matter expert during prospective and existing client discovery discussions.
• Lead implementations, onboarding activities, technical documentation, knowledge transfer, workflow validation, and delivery-readiness for new partnerships.
• Coordinate across clients, delivery centers, recruiting, sales, and account management teams to manage implementation plans, risks, and timelines.
• Partner with recruiting and operational teams to define job roles, craft evaluations, interview candidates, and support delivery team training.
• Provide post-launch advisory support, investigate complex technical issues, and recommend corrective actions to optimize software delivery.

What You Need:

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.
• 3-5 years of professional experience in software development, SQA/testing, application support, or a related technical field.
• 3-5 years of experience working within a business process outsourcing (BPO) environment.
• Strong functional understanding of Software & Application Engineering services, SDLC, Agile, APIs, cloud, and security considerations.
• Proven ability to lead client-facing conversations, work independently, and collaborate across dispersed teams during 8:30 a.m. to 5:30 p.m. Eastern Time.

Preferred skills/expertise

• Experience in client implementations, onboarding, technical discovery, solution design, process transitions, or pre-sales conversations.
• Prior experience as a technical lead, senior developer, QA lead, application support lead, or engineering supervisor.
• Proven ability to create technical documentation, such as requirements, user stories, process flows, architecture diagrams, API docs, or test plans.
• Relevant certifications in Agile/Scrum, PMP, Cloud, ITIL, software testing, or experience with DevOps and AI-enabled development tools.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!