Senior Creative Operations Manager

United States Digital Space LLC; Bellevue (CA); On-site; USD 136,000 - 187,000; Full time

Benefits offered by this job

Equity

Bonus

Health, dental, vision insurance

Job summary

the company in the United States is seeking a Senior Creative Operations Manager to lead and scale delivery across high‑velocity marketing engines. You’ll partner with Digital and Demand Gen teams to build predictable workflows, manage assets, and maintain brand standards.

You will drive cross‑functional coordination, optimize processes, and champion AI‑driven automation to accelerate time‑to‑market while preserving quality. A fast‑paced, collaborative environment awaits the right candidate.

Qualifications

• Experience in creative operations, project management, or program management within high‑growth B2B tech environments or in‑house marketing teams.
• Strong understanding of digital and performance marketing asset ecosystems, including paid media, email marketing, web optimization, ABM campaigns, and multi‑touch nurture journeys.

Responsibilities

• Design, implement, and optimize end‑to‑end creative operations for global demand generation and digital channels.
• Build and maintain single‑source‑of‑truth project plans; manage tasks, assets, localization, and approvals in one place.
• Prioritize requests against capacity; provide proactive status updates to stakeholders.
• Lead operational partner to Digital and Demand Gen teams; guide design and copy bandwidth, run weekly syncs, mitigate delivery risks.
• Champion project management systems and asset infrastructure, using AI tools to speed up time‑to‑market.
• Oversee agencies, localization, and freelance partners, ensuring quality and schedules.
• Track performance metrics to refine processes and improve team delivery.

Skills

Creative operations

Project management

Cross-functional collaboration

Asana

Process optimization

Tools

Asana

Job description

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. the company secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real‑world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career‑defining work. We're all in on this mission. If you are too, let's talk.

About this role

The Brand Ops & Production team is seeking an experienced Senior Creative Operations Manager to lead, scale, and optimize delivery across our highest‑velocity marketing engines. Partnering closely with Digital and Demand Gen Creative, Production, and Marketing stakeholders, you will build predictable workflows that ensure high‑volume creative assets launch on time, at scale, and to our highest brand standard.

You are an organized, proactive creative operations manager who thrives in fast‑paced environments. You build clean plans in our project management system, sequence tasks, surface dependencies early, and keep all work visible in one place. You communicate clearly across teams and take pride in being the operational engine that helps work ship on time.

What you will do

• Design, implement, and continuously optimize end‑to‑end creative operations for global demand generation and digital web channels.
• Build and maintain single‑source‑of‑truth project plans—managing tasks, creative resources, asset dependencies, cross‑functional handoffs, localization, and stakeholder/legal approvals in one place.
• Prioritize incoming project requests against creative capacity while keeping stakeholders aligned through clear, proactive status updates.
• Serve as the lead operational partner to Digital and Demand Gen creative teams—guiding design and copywriting bandwidth, leading weekly project syncs, mitigating delivery risks, and integrating work into the broader brand operations pipeline.
• Champion project management systems (e.g., Asana) and asset infrastructure, using workflow automations and AI tools to cut manual tracking and boost speed‑to‑market.
• Oversee agency, localization, and freelance partners, ensuring deliverables align with project scopes, quality standards, and delivery schedules.
• Track and analyze key performance metrics (cycle time, throughput, and capacity utilization) to continuously refine processes and improve team delivery.

What experience you have

Experience in creative operations, project management, or program management within high‑growth B2B tech environments, digital agencies, or in‑house marketing creative teams.

Strong understanding of digital and performance marketing asset ecosystems, including paid media, email marketing, web optimization, ABM campaigns, and multi‑touch nurture journeys.

• Exceptional organization, tracking, and scheduling skills, with a bias for transparent, central visibility across all workflows.
• Proven expertise in project management platforms (Asana preferred) with a discipline for building and maintaining clean, accurate, and up‑to‑date plans.
• Proactive, clear communication and comfort coordinating across multiple teams and stakeholders
• The ability to manage many concurrent projects without dropping details
• Comfort working quickly and adapting as priorities shift
• An interest in using AI and automation to take manual work off the team's plate
• A collaborative, reliable, and solutions‑oriented mindset.

Why you should be excited about this role

• You will keep two of our most active creative teams running smoothly
• You will be the reason work ships on time and at a high bar
• You will help shape how the creative team operate, including how they use AI to work smarter
• You will work with fun, talented, and collaborative creatives who are passionate about doing their best work together

Why we are excited about you

You are a systems thinker: you see the big picture across complex campaigns and build repeatable frameworks rather than applying quick fixes.

You drive velocity & high standards: you know how to accelerate pipeline velocity without sacrificing creative quality or brand integrity.

You inspire confidence: stakeholders and cross‑functional teams trust your roadmaps, transparency, and strategic oversight under pressure.

You are organized, clear, and reliable under a heavy flow of work.

• You are a strong communicator and have the ability to connect across cross functional teams

P25293

The annual base salary range for this position for candidates located in the San Francisco Bay area is between:

$152,000—$209,000 USD

Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, the company offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.the company.com/us.

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:

$136,000—$187,000 USD

The the company Experience

• Supporting Your Well‑Being
• Driving Social Impact
• Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in‑person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

the company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding pleaseuse this Form to request an accommodation.

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