Creative Operations Manager

York Wallcoverings, Inc.; York (York County); On-site; USD 70,000 - 90,000; Full time

Job summary

York Wallcoverings, Inc. is seeking a dynamic individual for a hybrid role in their graphic design team. This position requires balancing creative direction with operational management, ensuring visual consistency across product launches. Candidates should have at least 5 years of experience in graphic design or creative project management, a relevant degree, and proficiency in Adobe Creative Suite.

Responsibilities include leading project teams, managing timelines, and collaborating with various departments to maintain brand standards across all assets.

Qualifications

• 5+ years of experience in graphic design or creative project management.
• Strong understanding of interior design aesthetics and visual merchandising principles.
• Experience managing multiple projects in deadline-driven environments.

Responsibilities

• Serve as the guardian of a collection’s visual vision throughout development.
• Manage and prioritize projects while coordinating cross-functional teams.
• Ensure visual consistency and brand alignment across all materials.

Skills

Organizational skills

Project management

Graphic design

Cross-functional leadership

Communication

Education

Bachelor's degree in Project Management, Graphic Design, or related discipline

Tools

Adobe Creative Suite

Job description

Description

This position serves as the operational and creative hub of our graphic design team. This is a unique hybrid role for someone who is equally comfortable discussing room set aesthetics with stylists as they are managing timelines, coordinating cross-functional teams, and keeping complex product launches on track. While this position requires a trained eye for design aesthetics, photography, and brand consistency to ensure assets align with a collection's vision (approx. 15% visual stewardship), the core of this role is operational.

PRIMARY DUTIES

Creative Direction & Visual Oversight

• Serve as the guardian of a collection’s visual vision throughout development and launch.
• Translate creative briefs, inspiration boards, and stylist direction into actionable creative deliverables.
• Partner closely with studio stylists to evaluate and select roomsets, photography, and supporting imagery that best represent the intended aesthetic of each collection.
• Ensure visual consistency and brand alignment across sample books, digital assets, print materials, ecommerce content, sales tools, trade materials, and launch campaigns.
• Review graphics, photography, layouts, and marketing materials to ensure they accurately communicate collection positioning and design intent.
• Apply knowledge of interior design principles, color, composition, styling, and visual storytelling when making creative decisions.

Project & Studio Management

• Lead and develop Graphic Design and DPR teams, including both internal and external creative resources.
• Manage and prioritize a high volume of projects against constantly shifting deadlines originating from Line Plan meetings and product launch schedules.
• Coordinate the development of sample book graphics, digital assets, print collateral, launch materials, and supporting creative deliverables.
• Maintain visibility into project status, resource allocation, deadlines, dependencies, and launch readiness.
• Proactively identify risks, bottlenecks, and conflicting priorities while developing solutions that keep projects moving forward.
• Facilitate regular project reviews, prioritization meetings, and cross-functional communication.

Collection Development & Cross-Functional Leadership

• Work collaboratively with Marketing, Ecommerce, Production, Product Development, Product Information, Graphics, and Styling teams throughout every stage of collection development.
• Manage the flow of information across departments to ensure creative teams have the resources, approvals, and direction needed to execute successfully.
• Organize and lead knowledge-sharing meetings that improve communication and alignment between teams.
• Partner with Marketing leaders to ensure assets are developed appropriately for all channels and customer audiences.

Quality Control & Process Improvement

• Champion and reinforce the proofing process to minimize errors and maintain the highest quality standards.
• Lead color proofing reviews and support color accuracy across printed and digital materials.
• Ensure all imagery, graphics, product information, and marketing assets are accurate, complete, and on brand.
• Collaborate with internal teams and external vendors to maintain quality standards from concept through final production.
• Continuously evaluate workflows and identify opportunities to improve efficiency, scalability, communication, and accuracy.

Marketing & Sales Support

• Create and oversee the development of internal sales tools, sample books, presentation materials, and trade show assets.
• Create and manage consumer-facing marketing materials across print and digital channels.
• Support collection launches with coordinated creative assets that maintain consistency across all customer touchpoints.

Requirements

EDUCATION & EXPERIENCE

• Bachelor’s degree in Project Management, Graphic Design, Visual Communications, Interior Design, Marketing Design, or a related creative discipline.
• 5+ years of experience in graphic design, creative project management, creative operations, studio management, or a similar role.
• Experience in home décor, interiors, consumer products, fashion, lifestyle brands, or related design-driven industries preferred
• Experience managing designers, creative teams, agencies, freelancers, or external production partners preferred
• Demonstrated graphic design background or familiarity
• Strong understanding of interior design aesthetics, room composition, color theory, and visual merchandising principles.
• Experience managing multiple creative projects simultaneously within deadline-driven environments.
• Experience working cross-functionally with creative, marketing, ecommerce, production, and product teams.
• Proficiency with Adobe Creative Suite, including InDesign, Photoshop, Illustrator, and Acrobat.
• Exceptional organizational, communication, and project management skills.