Coordinator, Creative Operations

VIOLETTE_FR; New York (NY); Hybrid; USD 70,000 - 75,000; Full time

Job summary

A leading creative operations company is seeking a Coordinator for Creative Operations located in Brooklyn, NY. The role involves supporting various teams in planning and executing marketing initiatives. Candidates should have 3 years of project management experience, strong communication skills, and advanced knowledge of project management tools like Asana. This hybrid position requires effective collaboration across multiple departments to ensure timely and quality deliverables.

Qualifications

• 3 years of project management or coordinator experience.
• Strong understanding of creative development across packaging and digital.
• Proven success working with all levels of management.

Responsibilities

• Support the Director in coordinating product launches and marketing.
• Serve as a bridge between departments to ensure alignment.
• Maintain dashboards or reporting systems for project visibility.

Skills

Project management experience

Knowledge of Asana

Strong communication skills

Familiarity with content needs

Experience in photo and video production logistics

Tools

Asana

Figma

Google Suite

DAM Systems

Job description

Job Title: Coordinator, Creative Operations

Location: DUMBO, Brooklyn (Hybrid) - 4 days in office

Salary Range: $70K-$75K

Role Overview

This role supports the planning, tracking, and coordination of integrated creative and marketing initiatives. Reporting to the Director of Creative Operations, this role will work cross-functionally across Creative, Production, Brand Marketing, Social Media, Retail, and external partners to help organize timelines, align deliverables, and maintain visibility across projects. This person will play a key part in supporting teams as they move initiatives forward, helping to ensure that work is delivered on time, on brief, and to a high creative standard. The ideal candidate is highly organized, detail-oriented, and adept at managing multiple workstreams simultaneously. This role sits at the intersection of creative development and marketing execution, requiring someone who can build and maintain structured workflows while remaining flexible and supportive of the creative process.

Key Responsibilities

• Support the Director of Creative Operations and Production Director in coordinating end-to-end planning for 360° product launches, campaign pre- and post-production, retail/VM updates and product packaging initiatives, helping to ensure smooth alignment across creative, marketing, and production teams
• Serve as a bridge between creative, marketing, retail, product and production teams to ensure strategic alignment
• Assist in project planning from creative briefing and requirements definition through deployment, establishing clear schedules, scope, feedback loops, implementation plans, and risk mitigation strategies
• Assign, track, and manage internal and external resources to ensure project efficiency, balanced workloads, and on-time delivery of all deliverables
• Coordinate internal product and marketing asset deliveries, ensuring timely availability for shoots and team reviews
• Support documents in managing revisions, approvals, and feedback loops
• Establish and maintain relationships with relevant client stakeholders, providing day-to-day contact on project status and changes
• Proactively assess overall project status, identifying roadblocks or dependencies and adjusting scope, timelines, or resourcing as necessary to ensure successful completion
• Maintain dashboards or reporting systems for real-time visibility into project progress and KPIs
• Lead post-mortem and retrospective assessments to evaluate project performance, identify learnings, and recommend opportunities for operational improvement and increased efficiency
• Support in tracking budgets and resourcing allocations including freelance creatives, vendor and agency partners
• Own and maintain the project management tool and related workflows, driving full team adoption, consistency, and best practices across all projects
• Collaborate with the Digital Asset Manager to ensure all final deliverables are accurately uploaded, organized, and properly tagged in the VFR Bynder system
• Ensure team adoption of project management tools and best practices; provide training and guidance as needed

Required Skills and Qualifications

• 3 years of project management / coordinator experience
• Advanced knowledge of Asana or similar project management software, Figma, Google Suite, DAM Systems
• Strong understanding of creative development across packaging, digital, and content production
• Familiar with content needs across ecommerce, social media, and paid channels
• Experience with photo and video production logistics is preferred
• Proven success working with all levels of management
• Strong attention to deadlines and budgetary guidelines
• Strong written and verbal communication skills