CREATIVE OPERATIONS MANAGER

Sierra Nevada Brewing Co.; Mills River (NC); On-site; USD 98,000 - 153,000; Full time

Benefits offered by this job

401(k) Match

Medical Insurance

Dental Insurance

Vision Insurance

Onsite Medical Clinic

Paid Time Off

Mental Health Benefits

Learning & Development

Job summary

Sierra Nevada Brewing Co. in Mills River, North Carolina, seeks a Creative Operations Manager to oversee planning, resourcing, and execution of all creative work.

This role ensures the right mix of in‑house talent, freelancers, and vendors to deliver high‑quality outputs on time and on budget. You will partner with creative leadership, manage workflows and vendors, and lead a team while driving cross‑functional collaboration with compliance, supply chain, quality, and brewing.

Qualifications

• 7 years project management, creative operations, or production management experience in an agency or in-house environment (CPG preferred)
• 4 years leadership experience
• Basic knowledge of Adobe Creative Suite; ability to check and maneuver creative files
• Strong project management and organizational skills with experience in production planning, vendor management and budget oversight

Responsibilities

• Design and maintain master project templates and ensure alignment between strategy and production
• Coordinate resourcing and project plans with creative leadership
• Oversee the in-house creative team and provide coaching and support
• Manage end-to-end production process from intake to delivery on time and within budget
• Serve as central point of contact for creative resourcing including freelancers and vendors
• Collaborate with brand managers and marketing leads to clarify scope and timelines
• Develop and maintain vendor relationships and negotiate estimates
• Monitor workload and capacity across the creative team and address gaps
• Work cross-functionally with compliance, supply chain, quality and brewing to protect quality standards
• Lead by example and create playbooks for internal partners on processes and expectations
• Select and obtain cost estimates from external vendors as needed
• Ensure deliverables meet Sierra Nevada’s brand standards and quality benchmarks

Skills

Project management

Leadership

Communication

Cross-functional collaboration

Deadline-driven

Education

Bachelor's Degree in Business/Management or related

Tools

Wrike

Workfront

Smartsheet

Adobe Creative Suite

Job description

Get to Know Us

Ken Grossman started Sierra Nevada in 1980 with a hand-built brewhouse and the odds stacked against him. That passion forever changed the course of American craft brewing and launched a beer revolution that's in full force today. Turns out, good beer can do a lot of good, and Sierra Nevada became a cornerstone for both its innovation and its care for the Earth and its people.

We’re committed to advancing a culture of inclusion and believe diversity in all its forms makes us stronger. We keep pushing boundaries, whether that’s in the brewhouse, with sustainability, or in the great outdoors.

Get to Know This Role

The Creative Operations Manager is responsible for overseeing the planning, resourcing, and execution of all creative work across Sierra Nevada. This role ensures the right mix of in-house talent, freelancers, and vendors are deployed against business priorities to deliver high-quality, on-time creative outputs. Acting as the operational backbone of the creative function, this leader partners closely with creative leadership to translate briefs into actionable project and resource plans, managing workflow, vendor partnerships, budgets, and production timelines. Success in this role requires strong project management skills, vendor and resource oversight, and seamless cross-functional communication to keep creative work moving efficiently and effectively across the organization.

What's In It For You

We’re committed to our employees and work hard to prove it. For starters, we’re offering $98,279 to $153,315 base compensation for this role. Individual offers are based on skills, experience, and qualifications. This role may be eligible for our bonus program – inquire with our Talent Acquisition Partner for additional details.

But base pay is just the beginning. We support your future by offering a generous 10% company match on 401(k) contributions, providing learning and development opportunities, and fostering your safety at work with ongoing trainings, state-of-the-art equipment, and preventative care. We offer medical, dental, and vision insurance, an onsite medical clinic, as well as mental health and well-being benefits including paid sick leave. We foster a culture of work-life balance and always encourage employees to use and enjoy their paid time off.

What You Will Do

• Design and maintain master project templates that cascade into tactical content projects, ensuring alignment between strategic initiatives and creative production. Provide clear and regular updates to stakeholders on project status, resourcing, and timelines. Leverage our resource management tools to forecast creative capacity needs and make recommendations for optimized execution.
• Support creative leadership to align resourcing and project plans to creative priorities and business objectives.
• Oversee our in-house creative team providing coaching, support and connection to resources.
• Manage the end-to-end production process, from intake through delivery, ensuring work is delivered on time, on budget, and at the highest quality standards.
• Serve as the central point of contact for creative resourcing, balancing internal bandwidth with external vendor partnerships (freelancers, agencies, photographers, printers, etc.).
• Partner with brand managers, innovation managers, and integrated marketing channel leads to clarify project scope, timelines, and resource requirements.
• Develop and maintain vendor relationships, negotiate estimates, and ensure efficient use of external resources.
• Maintain visibility into workload and capacity across the creative team, proactively solving for resourcing gaps.
• Work cross-functionally with compliance, supply chain, quality and brewing to ensure the integrity of our quality control systems and packaging deliverables
• Lead by example, embracing creative conflict and transforming problems into additive solutions. Develop and deliver a playbook for internal partners on creative processes, timeline requirements and quality expectations
• Select, supervise, and obtain cost estimates from outside vendors such as photographers, designers, paper suppliers, or printers as needed.
• Ensure all deliverables meet Sierra Nevada’s brand standards and quality benchmarks through strong collaboration with creative leadership and creative contributors.

Qualifications

• Bachelor's Degree in Business Management, creative or project management or similar discipline OR any combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved required
• 7 years project management, creative operations, or production management experience in an agency or in-house environment (CPG preferred) required
• 4 years leadership experience required
• Basic knowledge of Adobe Creative suite; ability to check and maneuver creative files
• Strong project management and organizational skills with a track record of managing multiple, complex projects simultaneously with experience in production planning, vendor management and budget oversight.
• Excellent communication skills, with the ability to clearly convey plans and updates across creative and commercial teams.
• Familiarity with creative workflows and production processes (print, digital, packaging, photography, video and html)
• Proficient in project management tools (i.e. Wrike, Workfront, Smartsheet) a plus
• Ability to foster cross-functional relationship and influence without direct authority
• Thrives in a deadline-driven, fast-paced environment

Additional Requirements

• You must be at least 21 years of age to work for Sierra Nevada Brewing Co.
• Selected candidate must pass a pre-employment, post offer background check.

Sierra Nevada Brewing Co. is an Equal Opportunity Employer