Creative Operations Manager

RHOBACK INC; Charlottesville (VA); On-site; USD 85,000 - 100,000; Full time

Job summary

RHOBACK INC. is seeking a Creative Operations Manager in Charlottesville to lead end-to-end marketing and creative initiatives across channels.

You will own the daily flow of work from intake to delivery, partnering with Marketing, Design, Merchandising, and cross-functional teams to meet deadlines and business priorities. The role requires 5–10 years of experience in creative project management, strong Notion skills, and the ability to prioritize and communicate with senior leadership.

Qualifications

• 5–10 years of 360 creative project management and content production workflows.
• Proficiency with Notion or comparable project management platforms.
• Ability to manage multiple complex workstreams with strong attention to detail.
• Experience influencing cross-functional stakeholders and communicating with senior leadership.
• Organizational, proactive, and solution-oriented with excellent communication.
• Willingness to travel up to 50% and adapt to evolving priorities.

Responsibilities

• Maintain and evolve seasonal brand campaign timelines across channels.
• Manage project intake, assignments, and tracking in Notion.
• Optimize team bandwidth and prioritize work to maximize impact.
• Define scope with cross-functional stakeholders and align timelines.
• Lead kickoff meetings with clear briefs and timing.
• Communicate deadlines and status updates to keep work on track.
• Identify risks, shift priorities, and drive scalable improvements.
• Oversee asset delivery across email, site, retail, paid, social, and collateral.
• Support video post-production schedules and localization efforts.
• Travel coordination and availability to align with production needs.

Skills

360 creative project management

Cross-functional collaboration

Attention to detail

Communication skills

Tools

Notion

Microsoft Office

Digital asset management systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Creative Operations Manager

FullTime Management Charlottesville, VA, US

Salary Range: $85,000.00 To $100,000.00 Annually

Company Mission:Rhoback is a community of passionate and motivated people looking to generate positivity, bring people together, and inspire activity by creating high quality products and engaging content for those who seek inspiration, motivation, and connection with a #craveactivity mentality.

The Role

The Creative Operations Manager drives end-to-end execution of Marketing and Creative initiatives across multiple business channels. This role owns the daily flow of work from intake through final delivery, ensuring projects move efficiently, meet deadlines, and align with business priorities. Embedded within the Creative Marketing team and partnering closely with Marketing, Warehouse, Digital Marketing, Product, Design, Merchandising, and other cross-functional teams, this role balances strategic prioritization with hands-on execution. The ideal candidate thrives in a fast-paced environment, anticipates roadblocks before they surface, and brings structure, clarity, and momentum to complex creative workflows.

What You’ll Do

• Maintain and evolve seasonal and brand campaign timelines across editorial, digital touchpoints, retail, and other marketing channels as needed
• Manage all project intake, assignments, and tracking within Notion
• Assess and optimize Creative team bandwidth (Design + Copy), proactively prioritizing work to maximize impact
• Partner with cross-functional stakeholders to define scope, clarify deliverables, and align on timelines
• Lead project kickoffs to ensure clear briefs, aligned expectations, and accurate timing
• Communicate deadlines, approvals & status updates, keeping work on track and stakeholders informed
• Anticipate risks, navigate shifting priorities, and drive solutions in fast-moving environments
• Elevate workload constraints to leadership and recommend prioritization aligned to revenue and strategic goals
• Identify workflow gaps and implement scalable process improvements
• Oversee asset delivery across channels including email, site, retail, paid, social, and collateral
• Conduct final quality control to ensure accuracy and readiness before release
• Facilitate review meetings and approval processes to maintain momentum
• Support video post-production schedules and approval workflows in partnership with the video team
• Manage product inventory for all photo and video productions
• Support with international translations and localization
• Serve as a trusted day-to-day partner to Creative, Marketing, PR, Paid, Social, Experiential, CRM, Site, and People teams

What We’re Looking For

• 5 - 10 years relevant experience with 360 creative project management and content production workflows across digital, print, video, retail and more
• Deep expertise in Notion or comparable project management platforms
• Proven ability to manage multiple complex workstreams while maintaining strong attention to detail
• Demonstrated success influencing cross-functional stakeholders and building credibility with senior leadership
• Strong judgment in prioritization, resource allocation, and risk mitigation
• Highly organized, proactive, and solution-oriented with excellent communication skills
• Comfortable navigating ambiguity and frequent change; flexible and willing to pivot on direction as needed
• Process-mind with a track record of improving efficiency and scalability
• Proficiency in Microsoft Office suite and digital asset management systems
• Curiosity around AI and its application within creative operations
• Ability to travel up to 50%
• Crave activity comes through as a passion

Base salary range: $85,000-$100,000 per year. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Additional rewards may include performance bonuses, long-term incentives, a FTO policy, and many other progressive benefits.

Rhoback is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.

This job description is not designed to cover or contain a comprehensive list of duties, activities, or responsibilities of this position. Duties, responsibilities, and activities may change, or new ones assigned at any time with or without notice.