Creative Operations Lead: Scale High-Impact Campaigns

Okta; San Francisco (CA); On-site; USD 152,000 - 209,000; Full time

Job summary

Okta is seeking a Lead Creative Operations Manager to lead, scale, and optimize delivery across our high-velocity marketing engines in San Francisco. You will build predictable workflows that ensure on-time, on-brand creative assets at scale, partnering with Digital and Demand Gen teams.

You thrive in fast-paced environments, organize plans in Asana, surface dependencies, and keep work visible. You’ll drive AI-assisted automation to speed delivery while maintaining quality and brand integrity.

Qualifications

• Experience in creative operations, project management, or program management within high-growth B2B tech environments, digital agencies, or in-house marketing creative teams.
• Strong understanding of digital and performance marketing asset ecosystems, including paid media, email marketing, web optimization, ABM campaigns, and multi-touch nurture journeys.
• Exceptional organization, tracking, and scheduling skills, with a bias for transparent, central visibility across all workflows.
• Proven expertise in project management platforms (Asana preferred) with a discipline for building and maintaining clean, accurate, and up-to-date plans.
• Proactive, clear communication and comfort coordinating across multiple teams and stakeholders

Responsibilities

• Design, implement, and continuously optimize end-to-end creative operations for global demand generation and digital web channels.
• Build and maintain single-source-of-truth project plans-managing tasks, creative resources, asset dependencies, cross-functional handoffs, localization, and stakeholder/legal approvals in one place.
• Prioritize incoming project requests against creative capacity while keeping stakeholders aligned through clear, proactive status updates.
• Serve as the lead operational partner to Digital and Demand Gen creative teams-guiding design and copywriting bandwidth, leading weekly project syncs, mitigating delivery risks, and integrating work into the broader brand operations pipeline.
• Champion project management systems (e.g., Asana) and asset infrastructure, using workflow automations and AI tools to cut manual tracking and boost speed-to-market.
• Oversee agency, localization, and freelance partners, ensuring deliverables align with project scopes, quality standards, and delivery schedules.
• Track and analyze key performance metrics (cycle time, throughput, and capacity utilization) to continuously refine processes and improve team delivery.

Skills

Project management

Communication

Cross-functional collaboration

Organizational skills

Tools

Asana

Job description

Okta is seeking a Lead Creative Operations Manager to lead, scale, and optimize delivery across our high-velocity marketing engines in San Francisco. You will build predictable workflows that ensure on-time, on-brand creative assets at scale, partnering with Digital and Demand Gen teams.

You thrive in fast-paced environments, organize plans in Asana, surface dependencies, and keep work visible. You’ll drive AI-assisted automation to speed delivery while maintaining quality and brand integrity.