Role overview
Lead creative across the full customer journey, from acquisition campaigns and events to websites, lifecycle communications, and in-product experiences. This is a hands‑on leadership role focused on building an AI‑assisted creative operating system that can produce distinctive, high‑performing work at scale while protecting quality, consistency, and originality.
Responsibilities
- Design the creative production pipeline, including workflows, prompt libraries, reusable components, asset management, tooling, guardrails, and quality assurance.
- Experiment with generative AI, automation, agencies, open-source resources, and emerging production methods to increase creative speed and capability.
- Build frameworks for creative testing, using audience behavior and signals such as hook rate, hold rate, conversion, and creative fatigue to guide iteration.
- Translate brand strategy into performance creative while developing memorable work for events, conferences, activations, and other in-person experiences.
- Establish testing calendars, concept logs, and learning agendas so each production cycle improves future decisions.
- Lead and develop designers, editors, producers, and AI-focused specialists while remaining close enough to the work to contribute directly.
Requirements
- Extensive experience in creative strategy or creative leadership with measurable commercial impact.
- Portfolio demonstrating both experiential or event work and performance-oriented digital creative.
- Hands‑on fluency with generative AI and creative tools such as image, video, voice, and workflow‑automation platforms.
- Strong direct‑response instincts and the ability to diagnose why creative works across different channels.
- Systems‑building experience with workflows, standard operating procedures, production pipelines, and scalable quality controls.
- Strong craft foundation in copywriting, art direction, design, video, or a related discipline, together with comfort using performance data.
Benefits and work setup
- Base pay range of $157,505–$218,000 USD, with equity for all employees; some roles may also include a bonus.
- Hybrid‑hub model, with arrangements varying by role and location; fully remote work may be available for some positions.
- Benefits and perks vary according to employment type and location.